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January 2024 by Ghazal Moshaal
We went to rooms to go yesterday, and can I just say the lovely customer service we got from the employee Byron King. He was very kind and patient with us and let us stay late when the place was already closed. Next time you visit rooms to go, make sure you ask for Byron. Definitely recommend.
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January 2024 by Penny Roberts
Had the best salesman (Tim Le) so nice. Showed us what we wanted, showed us other options and was not pushy. Helped with whatever we asked for and was kind and courteous. Will definitely shop here again and ask for him.
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January 2024 by Danielle Roberts
Just purchased a couch online. Salesman Bobby N. was fantastic!!! We live in SC and looked at the couch in our local store. When we decided to purchase, we did it online. Even though he is in the actual Atlanta store, he does online sales as well and boy am I happy we dealt with him! I wanted to make sure the couch could be reversible. He was 99% sure it was, but went an extra step further to 100% make sure. He was completely transparent and helpful each step of the way. This will be our 3rd rooms to go couch and each experience has been good, especially this one :)
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January 2024 by Alexander Nguyen
I had a fantastic experience. Byron is extremely knowledgeable and helpful. He understood my needs and made the experience seamless. Will definitely come back to this location again. Look for Byron for your furniture buying needs.
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January 2024 by Dymeshia Cuttino
Kendra with an amazing sales rep. As soon as I came through the door, she greeted me with a nice smile and asked me what I was looking for today. I told her a couch that wasn’t very firm, but also beige in color and she showed me a few options that she had, as I tried each couch, she waited patiently by my side and answer any questions that I had. I ended up leaving out today with a sofa and a matching chair that I absolutely love. Thanks again Kendra!!
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December 2023 by AJ
I recently had the pleasure of receiving exceptional support from a Rooms-to-Go virtual sales representative, Bob, and I couldn't be more impressed with the level of service provided. Despite the virtual platform, Bob went above and beyond to ensure my needs were met effectively and efficiently.Navigating through the virtual showroom was made seamless by Bob's expertise and insightful guidance. Their adeptness in understanding my preferences and requirements translated remarkably well, allowing for a tailored and personalized shopping experience.What truly impressed me was Bob's commitment to ensuring a smooth and hassle-free experience. They adeptly addressed all my queries, discussed delivery options, and even shared valuable insights about additional services available, leaving me feeling confident and well-informed in my decision-making process.I am incredibly grateful for the exceptional support provided by Bob during my virtual shopping journey. His professionalism, knowledge, and dedication to customer satisfaction made this experience truly outstanding and deserving of recognition. Thank you for making my Rooms-to-Go shopping experience a memorable one!
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December 2023 by Kristi Walters
Dustin at the Rooms to Go in Duluth is Amazing!! After getting nowhere from a few other stores Dustin went the extra mile helping me get what I wanted. He called me back like he said he would - (doesn’t always happen other places), saved me from having to drive around in the rain looking for the dresser I wanted, texted me the invoice for easy payment and even scheduled my delivery. He exemplifies Customer Service and I’m so happy I ended up calling his store in Duluth. Thank you Dustin!!
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November 2023 by Brett Woodford
I am very happy with my recent furniture shopping experience with salesman Byron King. He was friendly, knowledgeable, and polite. Byron took the time to understand my needs and we found a great sofa in short order. What more could you possibly ask for from a great furniture salesperson? Please take a trip to see Byron should you be in the market for furniture. He will certainly treat you as a valued customer.
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October 2023 by Mary Gonzalez
Colton Young is the man. My household only does business with him. He is very professional and very knowledgeable on products and helps out his customers. Love your customer service, Colton!!!! ❤️
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August 2023 by yusra abdullahi
I Had an excellent time at Rooms To Go go here in Duluth, an associate named Russell helped me pick out two items that I am very pleased with. Russell was very patient and kind and so helpful. Even going as far as making sure one of our purchases was delivered earlier than expected. I will definitely be coming back here in the future!
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July 2023 by Natalia Umeyor
I had a great experience shopping at Rooms To Go - Gwinnett Place. Not only do they have a great, affordable selection of furniture, the customer service is A1! My advisor Jeff was very patient, helpful and knowledgeable. Thank you!
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July 2023 by Shama Bejah Morrison
Sabrina was very welcoming and warm. Very knowledgeable on everything and helped me and my family figure out what worked for us functionally and financially.
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July 2023 by Javier Jimenez
My experience was amazing. Colton was very experienced and patient with my in-law. He responded to every question and doubt she had. I will definitely be returning Thursday to Monday 12-6 so he can help me with anything that I need in the future.
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July 2023 by Thomas Coogan
Bobby N was amazing. Twice I needed some help finding furniture and he was able to assist me quickly. He was friendly, professional, and answered all my questions. Will definitely be back to get my furniture in the future!
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June 2023 by Mari C
Jeff was a super helpful associate. He was patient, he explained and talked us though all our questions. We came back twice and he was more than willing to continue working with us patiently. Very much appreciated.
