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February 2024 by David Harper
Matt was so helpful. Top notch service with a friendly attitude.
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January 2024 by Robert Laubscher
Excellent service on the brakes and didn’t try to sell any unnecessary services. Very good prices.
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January 2024 by Larry Holmes
Efficient
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January 2024 by Ricky Moise
Ive been coming here for about half a year. Even with a skeleton crew. Matt and his team always work hard and push forward to get the job done in a reasonable time. I really appreciate the hard work and passion the team here at Pep Boys put in. Thank you all!
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January 2024 by Malani Mitchell
I really do love coming to this Pep Boys, the customer service is always stellar and I don't feel like the men try to take advantage of me!
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January 2024 by Wes Fort
Came in for an oil change. For some unknown reason they decided to pull a spark plug, which they promptly broke. To make matters worse, they don't have the tool it takes to fix it. Why a mechanic doesn't have spark plug tools.is beyond me, but here we are.Anyway, 2.5 hours into an oil change and I'm leaving the vehicle with them until tomorrow.Don't even bother stopping at this location. The incompetence is palatable.
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January 2024 by delanique lawrence
They serviced my tires at the last min and I truly appreciated that. Thank you!!!
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January 2024 by James Monahan
A squirrel made a nest, chewed wires. Quick service.
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December 2023 by Bible Talk
Danny and Maggie were amazing. They were very fast and nice! I love this place. Thanks guys
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December 2023 by Stephan Sharples
These guys are the best!!!
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November 2023 by Ivette Kwon
The day before Thanksgiving this year, my right rear tire blew out and literally shredded while I was driving and I managed to pull into a parking lot and looked up towing on my phone and ended up choosing pep boys towing because it was at least $10-20 cheaper than other towing services. Also calling pep boys towing first and finishing the request by online via the link sent to the text msg, was pretty simple and the tow truck driver arrived in about an hour, which was pretty impressive considering the unusually cold weather and traffic that day. We went to pep boys duluth branch; which was closest, but they didn't have the tire that would fit my car. Manager Maggie was very busy that day with phone calls ringing nonstop and checking on the cars that came before me too but she understood my frustration and really tried her best to find me the right tire the day before thanksgiving. In the end, I decided to wait and leave my car there and pick it up on the day after thanksgiving. She found the tire the first thing in the morning and had it delivered and I got my car back in the afternoon. She was nice and knowledgeable and worked fast and just a pleasure to talk to - I would give 10 stars if I could.
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November 2023 by Karen Murphy
This place is impossibly slow. Had 10 am appointment it is now 1:52 and we still don’t have our vehicle. 4 tires and an alignment was the only thing being done. How are they still in business? I am from MD I told my son take his car to pep boys because we had such a good experience before. But not only will I not go to this pep boys I won’t go to any other. Next time we will just pay more and go some place with better service and consideration for our time. Sadly enough my son paid in full before the service. So now he is late for work. This place is costing him money. If you value your time as well as your money I would advise going somewhere else for tires and service. Well it’s 2:10 he finally got the truck back. It took 4 hours. Looks like it takes them an hour a tire.
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November 2023 by Andrew Fleming
I got 4 brand new Goodyear tires and had them installed all here. I was never offered a warranty to my knowledge. 3 days after installation there was a giant nail in my right rear tire. Now, our previous tires we had for 5 years and never had a flat or any issues. So either they knew or it was extremely bad luck. Either way I was told I would have to buy a brand new tire and there was nothing they could do. I took my car down the street to Al Baraka Tire Co for a second opinion. They did confirm it was Un-repairable but they were way more experienced and friendly. They also hooked me up with a brand new tire and installed it for a great price. Pep boys didn’t even try or say they had anything in stock.Not giving a 1 star but also whether it was extreme bad luck or something sleezy I personally just won’t go back to Pep Boys just in case.
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October 2023 by jayy m
Great location, excellent customer service, reliable staff, they go above and over when necessary, used this location number of times.
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October 2023 by Tareon Rogers
I had an appt for 9am Sunday, still waiting for my car at 12:09pm. 3 hours + for an oil change. The lady at the front desk gave me a free oil change for next time but I question if I will have to wait this long again when other places take 30 min of less to do an oil change
