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July 2024 by Edith Kovacs
Many thanks to Mr. Harry, who saved me from paying big price for a catalitic converter. He recommended a cleaner, told me what to do to get the result I needed. Reset my engine light, which hasn't come back. Truly cared about my concern. Thank you so much, Mr. Harry.
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June 2024 by Kanishka raj singh
Called today to place an order for a cooling hose - ref# 755842473709. The guy who answered was either extremely unprofessional or possible high. He couldn't recount the part number back to me even after I iterated it twice with the second time with radio signs and did the same with writing down my phone number.
Would recommend identifying this individual and firing as he can single handedly bring down the reputation of this store.
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June 2024 by Darkshark Racing
Absolutely zero respect for paying customers. Contacted the store as I was on my way from Roswell. Person said they would put it aside when I mentioned I was running close to closing time. As I pulled up they locked me out and just shrugged. Old guy behind the counter was obviously training someone new. Not a way to get returning customers. Forever staying away from oreilly’s.
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June 2024 by Jazmin King
Everyone in the store was so nice to the customers and greeted everyone as they walked in. I wish I would have gotten his name but the guy that helped me was so helpful. I purchased a headlight because mine went out. We couldn’t get my hood open for some reason but he still talked me through how to change it in case I was able to get it to open once I got home. When I got home I was able to the hood up after a few tries and was able to change the bulb with his instructions.
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May 2024 by americo alvarez
Good service
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May 2024 by Armand Leone
Harry was the best he will take good care of you
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April 2024 by Roosevelt Bonds
Really bad service
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April 2024 by Mara Ammons
Bryan helped me figure out what brake lights I needed to buy, installed them in 15min and tested them before he would let me pay! What incredible customer service that was fast, friendly and efficient. I will only shop at this location for all of my car maintenance needs from now on.
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March 2024 by Don Holladay
Brian provided great customer service
going above and beyond to help
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February 2024 by Philippe Dorsainvil
Awesome service, very nice people ?
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February 2024 by Greg LaHatte
Woke up Saturday morning (2/03/24) with a battery problem and one hour from having to go down into Atlanta. Drove over to Howell Ferry store. Sam greets me at 7:30 am with a smile, a battery check, and a replacement battery for my car - all in 15 minutes. And away I went - so glad I chose this store to solve my problem! Many thanks Sam.
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February 2024 by kako 1912
The customer service was very good! Harry was very attentive, he helped us a lot??
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February 2024 by Yolem Ezequiel Sánchez Parini
Harry was very warm and kind. He helped me to get the things for my oil change quickly and answered all my questions patiently.
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February 2024 by Cynthia Brown
Absolutely horrific experience. I was attempting to return a part that I purchased at another store…..my car broke down an hour away from this store. I was called “shady” for not going back to the other store. I was accused of “switching the part” and was asked to leave and return the part to the store I purchased the part from.So I drove over an hour away to the store that sold me the wrong part and received my money back.
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January 2024 by Myra Key
O’Reilly always has the BEST customer service & this location is no different. EXCEPTIONAL customer service with helping to find what you need & install help with things like windshield wipers and other small things. You never have to ask for help, they greet you as soon as you enter the store & offer to help.
