O'Reilly Auto Parts in Duluth, Georgia, located at 3750 Howell Ferry Road, is known for its exceptional customer service and friendly staff. Customers consistently report a warm welcome upon entering the store, with employees eager to assist with any needs. The store offers a wide range of parts, tools, and accessories, along with valuable services such as free battery testing, wiper blade and bulb installation, and Check Engine light testing. Many reviews highlight the helpfulness of the staff, with specific mentions of employees guiding customers through installations and answering questions patiently. For instance, one customer received assistance with changing a headlight, while another praised the quick and efficient installation of brake lights. The store's Loaner Tool program is also a convenient option for those needing tools temporarily. Overall, O'Reilly Auto Parts provides a reliable and service-focused experience, making it a preferred choice for local customers seeking automotive parts and assistance. With over 6,000 locations nationwide, customers can trust that there is always an O'Reilly Auto Parts nearby to meet their needs.
Many thanks to Mr. Harry, who saved me from paying big price for a catalitic converter. He recommended a cleaner, told me what to do to get the result I needed. Reset my engine light, which hasn't come back. Truly cared about my concern. Thank you so much, Mr. Harry.
April 2024
Bryan helped me figure out what brake lights I needed to buy, installed them in 15min and tested them before he would let me pay! What incredible customer service that was fast, friendly and efficient. I will only shop at this location for all of my car maintenance needs from now on.
March 2024
Brian provided great customer service going above and beyond to help
