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November 2023 by Jerry Cheng
Mr Pan demonstrated excellent knowledge of insurance products and was highly professional throughout our interactions. Mr. Pan provided clear explanations, ensuring I understood the coverage options available. His expertise and professionalism made the insurance process smooth and straightforward. I appreciate his commitment to providing quality service.
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September 2023 by Noah McCutcheon
Nie provides the best customer service out of any insurance agency I've worked with. He is extremely responsive, effective at communicating their offerings and provides great insights as an insurance agent. I intend to work with Nie for many years to come.
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May 2023 by Xiaojun Wang
I have recommended friends/relatives to the agent who is very professional, helpful, and patient. Thanks.
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December 2022 by Tanveer Ahmed
He was rude. I am not in home insurance business so I asked few questions to understand options available to me. I said “I am playing game” with him. Would not recommend to new or first time homeowners.
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October 2022 by Michael
Excellent service and support I ever have from Nie Pan!
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January 2022 by Prafulla Shenoy
The agent was friendly, responsive, and prompt in all of our interactions with him. He was able to save us a bundle on our renter's + auto policies.
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September 2021 by Xin Qi
Great, Neil gave us very detailed explanation of our policy.
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September 2021 by Tao Wang
professional and focus
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March 2021 by rachael hebert
Nie is always available and quickly and efficiently takes care of my needs.
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December 2020 by Don Wang
All of my neighbors’s roof had hail damage except my house per All state. after 10 years with Allstate, with 3 cars, 5 houses policies. I am leaving Allstate forever.
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August 2020 by Bin Xie
Pan is a so nice person and professional! Thanks.
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December 2019 by Amjad Baig
Hi I am very happy with your service, you and your team is very cooperative. ⭐️⭐️⭐️⭐️⭐️
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September 2019 by TUOYI MURRAY
Mr. Pan gave our family piece of mind. Very happy with his service
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September 2018 by Yuxuan Luo
My mom has been with insurance agent for years due to language barrier. Recently , her insurance rate is increased. One reason is her uninsured bodily injury limits was increased from 25000 to 100000. However, we never requested this change . So I contacted this agent, When I waited about 3 hours , he called back . First , he said It's due to system auto-change. (I never heard about insurance company would change policy without notifying customer )But when I confront him with the document we received from all state, he said might because there are so many"click" on his computer when he update our policy. So he might click on the wrong button. At the end, he never apologize and told me not to suspect him. Well, i just wanted to know what happened and why . And at the end. Agent Mr. Pan still don't know what happened. Glad my Mom noticed on the change this time. So after not a happy discussion with Mr. Pan. He changed the things back to as should be. Otherwise , I would give 1* rating
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September 2017 by Wei Lu
Mr. Pen has been my auto insurance agency for 8 years, he is professional, considerate, and kind. I feel very comfortable whenever I comunicate with him, and it is helpful.
