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April 2024 by Jonathan Reinhardt
This place is a joke. I waited in line for 15 min to not be helped. Be told there are no upgrade pricing for any phone without even looking up my account. Don't waste your time here
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March 2024 by Kimberlyn Marquez
I went to pay my bill and they charged me $5 extra, in other stores they don't charge me that extra. By the way, it was not reflected on the ballot. Theft, scam. Apart from the super apathetic saleswoman, I don't understand how they are in a place they don't want to be. Finally success.
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July 2023 by Noe Torres
If I could give it less than one star, I would. In all the Metro's I've ever been in my life, paying in store, this one specifically charged me $5 extra (in cash). I honestly would not recommend. In all the metro PCS stores in the long years that I have with this company, they have never charged me five dollars paying in cash in the store, I absolutely do not recommend this place to any metro PCS customer. Thank you.
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May 2023 by carmen patricia ramirez
Miss Camila attended to us very professionally, quickly and very attentive. Thank you so much
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May 2023 by Raul Ruiz Rodriguez
Excellent service
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May 2023 by Ana Garcia
Horrible serviceI don't recommend it at all, the girls serve you as if you were begging for alms, you are supposed to pay a fee for the service ?
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January 2023 by Adam Martin
Good customer service.
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November 2022 by Aleasha Hamdan
This store is hands down amazing. The reps are knowledgeable and super kind!
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September 2022 by Cloud_Smokez
Great communication skills And Fast Working With Customers.
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November 2021 by Ricky N
Jenny helped with finding the right phone and I choice the right phone thank you Jenny for all your help
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May 2021 by Steve Tedder
Friendly staff with great selection of smartphones.
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April 2021 by M Elizabeth B.
I was told by Metro customer service that I needed to contact a corporate store. I have been unable to get any of them to answer their phone. I have been a Metro customer for 15 years. This is ridiculous.
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September 2020 by Joyce W.
I have been a customer of Metro for over a year, on July I went to a Metro store and purchased a new phone. I was not told that it would be locked for 180 days. My old phone worked on all the towers in my area. Now I can't make or receive calls. I have been on the phone(land line) with them 6 times and they refuse to unlock it. I'am supposed to pay the bill for 180 days with no service then they will give me a credit for the time not used. Outrageous! I doubt that is going to happen. Beware before you consider Metro by TMobile.
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May 2020 by Martin Hollis
love metro. love my phone and especially customer service for helping me on may 6th when I ran out of data. I'm partially disabled and all the accessibility features are very important to me and without some of them I would be lost. Thk you T-Mobile, metro and sprint.
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April 2020 by Robin Alston
I don't like metro they was the only store open at the time
