-
November 2023 by Club Davinci's
They might not greet you with a big smile on their face but one thing for sure they are super fast. One more thing, when you call for any assistant they will try their best to resolve any issues in matter of a second. In which, you will never ever experience that with major banks.
-
October 2023 by Marceline L.
HORRENDOUS. There's always two or three tables of these women who are always empty but they never take in customers and make everyone wait. I don't know if this is a practice at every Metro City Bank but it seems to be because even the one in Norcross is this way.
-
May 2023 by Full House Tavern
Bad customer service
-
September 2022 by Sunny Park
(Translated by Google) Tellers are all too unfriendly.And the overall image is unfriendly.I need improvement.(Original)Teller 가 다 너무 불친절 합니다.그리고 전체적인 이미지사 불친절해요.개선이 필오 해요.
-
January 2022 by Nikki Lumpkin
DO NOT USE FOR A HOME LOAN. A buyer is using this bank to buy a house that I am representing the seller on. I am so disappointed in the communication of this bank and their speed. We were told a 2nd appraisal was needed and as soon as it came in we could close, appraisal came in on the 13th and now we are being told the soonest we can close is the 21st.... this is after we already extended closing so the lender has had ample amount of time to get closing docs ready. Makes me think they decided to stop working on the loan and now are scrambling to close. Both the buyers agent and myself have reached out and no one on the lender side even cares. Find another lender if you need a home loan, in this competitive market you can't gamble the house on a lender who doesn't care about speed.
-
December 2021 by Nikki White
DO NOT USE FOR A HOME LOAN. A buyer is using this bank to buy a house that I am representing the seller on. I am so disappointed in the communication of this bank and their speed. We were told a 2nd appraisal was needed and as soon as it came in we could close, appraisal came in on the 13th and now we are being told the soonest we can close is the 21st.... this is after we already extended closing so the lender has had ample amount of time to get closing docs ready. Makes me think they decided to stop working on the loan and now are scrambling to close. Both the buyers agent and myself have reached out and no one on the lender side even cares. Find another lender if you need a home loan, in this competitive market you can't gamble the house on a lender who doesn't care about speed.
-
August 2021 by Paul Noh
The chinese lady in customer service area was so rude and unkind.Never seen in other banks
-
August 2021 by Ur Mom
The staff at every branch of this bank have a bad attitude
-
November 2019 by AutoLockThresh
Bank is closed when the bank doesn’t close yet. Came in before 2pm on a Saturday and no bankers to be seen
-
January 2018 by Everise Ms
Not bad, you get free candy from Michelle.
