Macy's is an iconic department store offering a first class selection of top fashion brands, clothing, shoes, housewares, gifts, and furniture. Some locations, like the Backstage section, provide great deals where customers can save money. Experiences vary by store; one location is noted as clean with great service, facilitating easy online order pickup. Another is described as old, dim, and in need of renovation. While some express strong loyalty and love for the store, concerns exist about changes in surrounding malls and the working environment. Overall, it remains a longstanding retail destination for many.
The place is close to being shut down, feels empty. The staff won’t bug you for sales and is friendly.
June 2024
Inventory ver low and outdated. Always wi Der if store is closing
June 2024
Gwinnett Place Macy's was easy access, plenty of free parking. Not very many people downstairs, but the cologne section was very busy. Employees very friendly and helpful and even corrected a price error for me.