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October 2023 by Nicole E.
They have a lot of flamin hot items, but none of the Fritos we were looking for. They even have the Zapp's jalapeño here. Assorted small bags of flamin hot flavored snacks too.
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October 2023 by Michael W.
This is for the Pharmacy only. I went up to drop off window and 5 employees see me but NONE say a word or acknowledge me. I stand there a while longer but nobody says a thing so I leave. I know pharmacies have low paid interns or students but still. To just ignore people when none of the five are on the phone and there is no other customer in sight is really really BAD.
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August 2023 by April A.
Went into this kroger like i always do at least 3x a week and i usually go through self check .... today 8/11/23 i had a bit more stuff so i decided to go through a regular line and all i have to say is the cashier at the front GABBY !!! was very rude ! she acted as if she hated her job and i was the one who forced her to work there .... didnt even say thank you have a nice day nothing at all! IF YOU DONT LIKE YOUR JOB FIND ANOTHR ONE !NOW SONIA AT THE MEAT DEPARTMENT IS AN ABSOLUTE ANGEL !! PLEASE GIVE HER A RAISE ALWAYS SO DANG NICE TO ME AND MAKE SURE CUSTOMERS ARE TAKEN CARE OF 5 STARS FOR SONIAAAAA!!!!!!! always come back just to see her !
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July 2023 by Kay W.
I would not order anything from Kroger delivery. They lied and said my order was delivered to my neighbor I went to my neighbor and it was not there then they said it was delivered to the security shack and we don't have security on our property. It took a very long time to get my refund they supposedly gave me a credit which they did the first time but when I did not see the funds I called again and they were supposed to give me a second credit which they lied and did not give me a credit for my inconvenience. They are horrible they give you the runaround if I were you I would not order from Kroger. Their online people are unethical the company is unethical they don't correct any of their mistakes and they lie. I would not trust them.
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May 2023 by Jon L.
Watching this Kroger go downhill has been very sad. It used to be the best in this area, but the pandemic must have hit it very hard. This store STILL has not recovered from inventory issues and out of stocks are extremely common here. You can't shop here without the store being out of several items on your list. I know it's not an across the board problem because the Suwanee location is much better stocked.I've also seen them close all the staffed checkout lines as early as 8pm. Much of the time, half the self-checkouts are also closed and they won't open more no matter how long the line gets. Staff also frequently block aisles with gigantic carts shopping for people who will do parking lot pickup, or workers stocking shelves. It's better if you go later, but also the later you go, the more likely they are to be out of stock on even more items. It's sadly gotten to the point where this location is as bad as the PIB store in Duluth. It used to be leaps and bounds better. I don't know what happened. Even the carts have gotten really old, and you are almost guaranteed to get one with at least one messed up wheel. New manager needed at this location.
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April 2023 by Ana Saker
Normally my experience of getting my gas there is fine, but today the clerk just seemed almost upset at having to work there. I filled my car as usual and as usual the receipt was unavailable. When I went to get it from this clerk, he seemed to almost ignore me. He didn’t say a word. When I said that I needed a receipt and needed to fill my tire with air and that I needed for him to turn it on once I drove over to it (it’s free with a fill up), he barely nodded. When I got to the air pump machine and waited for him to turn it on, he never did. I had to walk all the way back to tell him that he never turned it on. He didn’t apologize. He simply turned it on. Not friendly at all. Almost mean even.
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April 2023 by Gregory M.
I really love working for this company and at this store my first three months was exciting and then I was presented with Employee of the Month appreciation Award nice fruit basket. I've learned so much from my managers Will Jones, Fred Bray, Elaine Howtineck, El Haji Diallo, and mostly my colleagues at Click list from Lisa, Camille, Vanessa!!!
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March 2023 by A J
Not a lot of gas pumps available like other kroger fuel centers
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March 2023 by Tae Kyung Y.
This is a great Kroger that I sometimes frequent as it is right in the middle of Duluth & Suwanee. Located right on Sugarloaf Parkway, it's in a great location. Though it's not my "home" Kroger, I do sometimes visit this location on the way home if I'm on Sugarloaf.They have a gas station as well as a Starbucks, so it's the full Kroger experience and it's not as packed as the Kroger on Steve Reynolds so you'll definitely not be packed with a lot of people.It's your typical Kroger -- it has everything you need and it's well stocked. My most recent visit was to pump gas and get some coffee and I was able to be in & out in a snap!
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October 2022 by Stef L.
I got $20 cash back from the register and told them I need to break it. They told me that they couldn't break it because they don't have quarters to break $20. I said I just need to break $6-8 dollars. They said no, we can't. I said ok, can you get someone at customer service, so I can buy some lottery tickets. No, we don't have anyone that works at customer service. What?!? Lol where is the lazy manager. That's the most ridiculous thing I have ever heard. how does a grocery store not have customer service... Seriously...
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September 2022 by Lakeysha H.
I don't know about this store the service desk is closed without warning, the pharmacy closes with warning the deli I closed because they have no workers they need a new store manager terrible I wish I could give zero
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January 2022 by Shamika H.
I absolutely love this particular Kroger location! It has so much to offer and I love the layout of the store. Just in case you were not aware, Kroger locations have different layouts and some have similar. Great variety in products and whatever may be lacking in stock, the staff were willing to assist and patient. Clean and organized. I would have given 4 stars due to lack of some of the products I came for, but due to the recent snow storm and ongoing pandemic, that should not be factored in due to it being out of their control. I would recommend this location and it is conveniently located near plenty of stores, shopping centers, mall, hotel, etc. Located in a nice neighborhood where you would feel safe to shop.
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November 2021 by ATL Clips
It’s 6 PM and there’s three cars lined up for each pump I finally make it to the pump and no contactless payment....who does not take Apple Pay these days. Really bad experience from what should have been a faster stop.
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September 2021 by Pete R.
hormel vegetarian chili $1.97/can loaf of bread $1.50 Starbucks in the entrance has oat milk mixed coffee
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September 2021 by John D.
My Grocery. My Pharmacy and my gas station. Moved here from St Louis 4 years ago. Checked out all the other chains and other Krogers in the area near work and church etc. Sugarloaf Parkway is the best of them all. Just transitioned all of or Pharmacy stuff from Costco and Walgreens. The Pharmacy is THE BEST! The staff really cares, Mary in particular, she is quick, thorough, patient and kind. Reminds me of the small town I grew up in. (After COVID EVERYONE is short staffed - they are overworked but maintain a professional and patient attitude. Be kind to them and imagine you were working behind the counter...)