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November 2023 by Molly Win
I noticed the tire pressure low indicator came on one morning in my car while visiting my family in Atlanta. It was a cold morning so I know likely might be due to the weather, but wanted to make sure there is no slow leak because i was traveling long distance next day. Took my car to Mazda dealer and they couldn't help me until later that day and recommended me to to to Mavis place. I got there and explained the situation...Ian was extremely helpful and went above and beyond to assist me by checking to make sure no nails in my tires and turned out all my 4 tires pressure were low. Ian took care of it for me without charging any. I tried to pay and neither Ian nor his boss would let me. Next time I am in Atlanta and need any car service, i would definitely go to Mavis. Highly recommend them!!
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November 2023 by Mark Davis
I called about throwing away bicycle tires and the man who picked up was very helpful. I came by to drop off the tires the next day and the guys working there were quick and friendly. Great customer service.
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November 2023 by Dwight Chambers
Excellent service. Got me in last minute on my dually when every other tires shop in the area refused. Excellent customer service, management and workers. Highly recommend
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November 2023 by Vicki McCants
I’ve always had great service at Mavis. Joe took care of me right away and was great at communicating what repairs I needed. Not pushy. Thank you for your great customer service!
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October 2023 by Greg Mellott
I can't say enough about the outstanding service and professionalism I experienced at Mavis Tires and Brakes, all thanks to Joe, the manager. From the moment I walked in, I was greeted with a warm smile and a genuine willingness to assist.Joe's expertise and dedication to providing top-notch service truly stood out. He took the time to listen to my concerns, answer all of my questions, and went above and beyond to ensure I left the shop completely satisfied.Not only did Joe provide excellent customer service, but he also demonstrated a deep knowledge of tires and brakes. He explained all the options available to me in a clear and understandable manner, helping me make an informed decision. He even offered valuable recommendations, showing his commitment to the safety and satisfaction of his customers.The entire experience was seamless, and I was thoroughly impressed with the efficiency of the team under Joe's leadership. They completed the work in a timely manner without compromising quality, and I left with my vehicle feeling safer and better than ever.I highly recommend Mavis Tires and Brakes, particularly under the guidance of Joe, for anyone in need of automotive services. His professionalism, expertise, and commitment to providing a plus service truly make this establishment a cut above the rest. I'll definitely be returning for any future automotive needs, knowing that I'll be in capable and caring hands.Thank you, Joe, and the entire team at Mavis Tires and Brakes, for exceeding my expectations! Your dedication to customer satisfaction is truly commendable, and I couldn't be happier with the service I received. ⭐⭐⭐⭐⭐
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October 2023 by Monica Lucas
I recently had the pleasure of visiting Mavis Tires & Brakes to address some long-standing issues with my car. After a disappointing experience with my previous mechanic, I was relieved to find Joe and his team at Mavis.From the moment I walked in, the service I received was exceptional. Joe, in particular, went above and beyond to assist me. He took the time to thoroughly explain the issues my car was facing and showed me what needed to be done. His expertise and patience put me at ease, knowing I was in capable hands.The overall environment at Mavis was welcoming, and the staff was incredibly friendly. What truly stood out was that they managed to fix my car’s problems promptly, all within a single day. Not only was the service top-notch, but it also came at a much more reasonable cost compared to my previous mechanic.I can confidently say that Joe and the team at Mavis Tires & Brakes have won me over as a loyal customer. I highly recommend their services to anyone in need of reliable and trustworthy car repairs. Thank you, Joe, for your outstanding work!”
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September 2023 by Karen Kepler
I had a great experience with this Mavis, Joe the store manager really cares, he's honest and does an amazing job. I will come here for all of my tire, brake and oil change needs.
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September 2023 by Deron Smithwick
Stopped by this Mavis Location for battery install. The staff was friendly and professional. I called before I went to location and everything we discussed was held true. I will come back.
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September 2023 by Matty Luong
I went here on September 12th. For an oil change, to begin with the staff very welcoming. I felt like they went above and beyond just to help me get a oil change.The gentleman name I believe was JOE saw my check engine light was on and even offer to look at for free. Would recommend this place to everyone .
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September 2023 by Michael Tran
Joe from Mavis did an exceptional job at overseeing and managing the crew that serviced my car. 10/10 would recommend this location!
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September 2023 by Jamie Peters
Shakira was amazing and extremely helpful!!! I had my car towed here looking for a speedy fix, and they were able to deliver!!!! Awesome staff and experienced mechanics. 10/10 service
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August 2023 by Heather Mueller
Joe was a great help. He pre-booked me when I called in from a few minutes away to speed up my time onsite. They didn’t try to upsell me at all and replaced my leaky tire valve quickly. Ethical and a great sense of humor too! Very pleasant transaction!
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August 2023 by Lindsay Hahn
I had a great experience with Mavis this morning at the pleasant hill location in Duluth. Joe was a hands on store manager, and he very friendly and knowledgeable. All of the employees were great there. I will be coming back for all my car and tire needs. Thank you Joe and team!!!
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August 2023 by Michael Oliver
Amazing - Here is what is important for you to know. My wife and I are from Michigan, here in Duluth on a vacation. It is Thursday around 5pm and we just returned from a hike. My car app alerts me that there is low pressure in the rear passenger tire. I looked at the tire and it was almost flat. Here it is, 5pm on a Thursday evening, planning to leave in the morning for a 12-hour drive back to Michigan, out of my element in terms of knowing who to trust for a repair - feeling concerned. because this is the type of situation where it is easy to take advantage of a customer in a desperate situation - especially one from out of town, planning to leave for home in the morning. I did a quick Google search for a tire repair business near my location and Mavis came up #1 in my search. The reviews were great, so based on that, I drove over to their shop. Thankfully, it was their day to stay open late - awesome! Secondly, I was greeted by the front counter girl (I didn't get her name) with a smile. She was friendly and knowledgeable. Her demeanor was kind and relaxed and as a result, she put me at ease. The manager was on site, and looking at my car, identified where the impact on the tire was, and informed me that it was repairable. That was a second win for me. He informed me that they repair flats from the "inside" (removing the tire from the rim) which is far more effective than plugs. This also put me at ease because I knew I had a long drive back to Michigan, and I didn't want to have to worry about losing air in that tire. While we waited, the manager and front-end girl were very kind, and personable. The whole repair was done in under 30 minutes. Also, it is important to note that the guy that did the repair placed covers in the car to ensure it remained clean and was very skilled at his job - which I appreciated. Also, he came into the waiting area after the repair, and showed me what caused the flat. The total cost was around $30. Super reasonable in my mind for the quality of work, the great customer service and the type of repair (inside vs. plug). If they had 10 stars, they would get a full 10! Rest assured, Mavis is the place to go for the best service, the best prices and outstanding customer service. A huge thank you to all the staff and the manager at Mavis! You are THE BEST!!
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August 2023 by N White
I had a great experience at this Mavis Tires. The staff was very friendly and professional. The manager, Eugene, and staff members Nia and Matthew helped me get my car serviced promptly and at an affordable price. My schedule was very tight, but they made it a seamless process, from start to finish. Thank you!
