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February 2024 by Paola Mendez
One of the cashiers, the old lady with a wig and green eyes, charged me for the items but at the time of packing she threw it on the floor, I didn't notice it but the good Samaritan woman who was behind me in the line told me
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January 2024 by Flor Garcia
Excellent
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January 2024 by Beverley DavyBoswell
Very friendly staff… good quality items and they keep restocking throughout the day
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December 2023 by Amanda Kerlo
I have shopped Goodwill from Florida to Kentucky and not ONCE have I ever encountered employees as RUDE as this location. The "manager" (whom which does not deserve her title whatsoever) is the most disrespectful and has the most unbelievable approach with people. I watched her as she "ah ah ah" to an adult Hispanic male who left a pair of jeans unhangered over the rack. She practically waved the hanger at him. MIND YOU, YOU DONT EVEN HAVE DRESSING ROOMS TO TEND TO OR CLEAN ANYMORE SO WHAT IS YOUR JOB IF NOT TO REORGANIZE THE CLOTHES. Nobody in any respectable store follows people around and makes sure they put inventory back in the exact spot they found it or after they try it on. That's the whole point of YOUR JOB??? IF YOU HAD NOTHING TO PUT AWAY OR STOCK, WHAT THE HELL ARE YOU DOING THERE? These incredibly rude employees had the time to not only follow me and ask me ever so rudely if I wanted the clothes I left on the end of an aisle in FRONT OF THE MIRROR YOU CAN TRY THINGS ON BECAUSE THEY REMOVED DRESSING ROOMS, IM SUPPOSED TO WALK IT ALL BACK TO ITS DESIGNATED SPOT WHILE THEY CAN CHIT CHAT AMONGST THEMSELVES, BUT CANT WORK? They literally touch hangers and act like they're doing something and attack customers for not doing their job and for shopping freely. NEVER HAVE I EVER ENCOUNTERED THIS AND IM BEYOND DISGUSTED. I DIDNT WANT TO GIVE A DIME OF MY MONEY AND I WANTED TO LEAVE THE SECOND I WAS INSULTED. DO BETTER. Not one goodwill I've visited in the entire state of GA has behaved this way. So much so, one of your own employees was complaining about said manager. Absolutely a joke of a store and needs all new staff, truly.
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November 2023 by Wolfie
Was a terrific experience the lady at the front was fantastic very good service
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November 2023 by Bree
I will never shop at this goodwill again. Never have I ever been to a goodwill that doesn’t discount ripped clothing. The sweater I really wanted was ripped in the back of the neck, a huge rip, they wanted $7 for a ripped sweater, I asked nicely for a discount and it seemed like the other manager couldn’t make a decision without Chris so what’s the point of having other managers? He said “well Chris the big boss always says no”. I’ve NEVER been to a goodwill where things weren’t discounted when they were damaged. I proceeded to buy it because I can take the time to fix it but I will never come back here again. I asked Chris himself why he doesn’t discount damaged goods and he said “because we don’t”, I proceeded to tell him I’ve never heard of that before and never seen a goodwill take it so serious. He proceeded to say something under his breath and ask why I was calling him out. Because it’s nonsense, no common sense hun, that’s why I’m calling you out. You take your job WAY too serious and you zero retail or customer service experience so I have no idea how you’re in the position you’re in, oh wait, it’s goodwill, I forget, nvm lmao. The billionaire that owns goodwill doesn’t even know you exist hun, you will never make it further than a simpleton manager at goodwill, clearly. You know all these things are donated right? You know you don’t purchase the inventory yourself right? Feel like someone needs to remind you lol. What? Are you trying to pull in the most income for this location to look like a hard a$$? Your location will already pull in more because you’re off one of the busiest exits in Gwinnett hun. Well looky here, here’s a big fat 1 star review for your a$$, customer service goes a lot further than what your location pulls in hun. I’m an operations manager and I would fire you on the spot. You’re like the type that got bullied in middle school and now have to be hitler at goodwill to show you’re the boss when in reality none of your employees probably respect you, and you look lame bro, lame lmao. No training, rude a$$ mf. And don’t sit back in your chair and respond to this, no one cares about your properly worded comeback with no substance, keep it to yourself and hope this lesson teaches you that being an a-hole only gets you a-holes, who leave reviews like this :)
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November 2023 by Joseph Gill
Why is the line always so long here? And the deals are very good at all, either
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October 2023 by Joe Rice
I used to love this place.. but that's not the reason for the one star.... the reason I gave this place one star is they got rid of their dressing rooms..They started doing this during the pandemic under the guise of trying to protect the public... 3 years later, they never opened them back up.. At first it was okay because they actually gave refunds if the clothes didn't fit.. which makes sense right? I mean you buy a pair of clothes that you're not allowed to try on, it only makes sense that they would give you a refund if they didn't fit.. When to many people started bringing refunds they realize it was a lot more profitable to just give store credit.. .... I'm sorry but when I go to Goodwill, I'm not buying stuff to just be buying it.. Anybody with half a brain knows that half the time clothes which say its your size don't end up fitting, and to me it's absolutely appalling that you don't let people try clothes on and then refuse to give refunds if they don't fit. Management tells you oh we give you a store credit, but that's a waste of time and a horrible horrible inconvenience to the customer because who has time to keep going back.. . To me that seems grossly unfair, and a horrible inconvenience for the customer.. But on the other hand, when you pay $0 for the merchandise, and sell for the markups they have under thr guise of "donations", I guess you can do whatever you want..
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September 2023 by Mary Elizabeth Enrile
Been coming here to use Goodwill Career Center to look for jobs, use their computer for college homework, and at one point their phone when I lost my cellphone. Donating anything here can be tax deductible at the end of the year. A goodwill worker usually hands out a receipt of donation which is used for tax purposes. I used to purchase work uniform here since they always seem to have a variety of sizes available at an affordable price when other department stores don’t. Really great place to shop for used furniture or appliances in good condition.
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September 2023 by Robert Garcia
Ghetto, rude, unprofessional! I visited Atlanta coming from Texas and this was by far the worst goodwill I have ever visited. The girl kept following me like I was going to steal something (White female with a piercing on her lip). Horrible experience here!
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August 2023 by Tanner Eavenson
Having one register open when the line is so long it curves outward towards the sales floor is absurd. This location would benefit from a second cashier. I've been standing here for almost half an hour.
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July 2023 by kristina kendall
Clean and spacious. Friendly cashiers. The kids section can use some love at least separate it by gender. It's all ages from infant to pre teen mashed together. The shoe section has some interesting finds. I love the mug section I always find a cool cup. I occasionally come across designer clothes so overall great shopping experience.
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July 2023 by HooksFamily Reunion
I love this place they always have a wonderful selection. The store is always neatly stocked.The workers are always willing to go an extra mile to help and are pleasant. Today I had a great experience being served by Isaiah in the loading dock he was respectful and pleasant, and was able to get the chairs in my car perfectly without damaging anything!
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May 2023 by Ralston Medouze
Pretty great Goodwill. Large store with a great selection. I’ve found some really great finds at this one.
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May 2023 by Greg Brigham
Not sure what happened to this store, maybe donations are low as shelf we empty... used to be great maybe its just the time of year.