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February 2024 by Jules Skellington
They took good care of my car here and I will definitely be coming back. Josh was super friendly and helpful :)
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February 2024 by Stockenbarrel
Josh was amazing!!! He was incredibly communicative and helpful. He is a caring person who clearly knows his stuff!
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November 2023 by Gloria Malcolm
The mechanic were friendly and my car needed a few issues taken care of. I will probably bring my vehicle in to have the belts changed on my vehicle. Gloria Malcolm Lawrenceville Georgia 30046. We
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November 2023 by Adrian Green
Dealt with a very nice guy named Mason at Firestone help me out tremendously great guy keep up the good work
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October 2023 by MOOK_ TV
My guy Joseph is a wiz with this car stuff. Best Firestone I’ve ever been to in my 11 years of staying in Georgia. Thank you Joseph
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September 2023 by Gia Hiển Trần
They were the only auto shop that was open on Sunday afternoon when I had a flat tire. Andre took care of my car even though I came in about an hour before they closed. Without them, I would have had to take the greyhound bus home
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September 2023 by Guadalupe Maldonado
I’m a bit disappointed that I’m 1 or 2 people behind for a alignment even tho I have an appointment set. Can’t believe I have to wait even longer just them to service my car. I have places to be and the advisor just hit with this. Extremely disappointed
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September 2023 by Carlos Merlos
I went to have the tires changed and made alignment and the same mechanics there melted the fuse of my car we waited 6 hours in a day and we had to return the next day in the morning with the most arrogant manager I could meet, DO NOT GO TO THIS PLACE, YOU WILL ONLY LOSE YOUR TIME AND DAMAGE YOUR CAR!!!!Service: Tires
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July 2023 by Captain Babossa
Their customer service booked the wrong appointment time for me. I went elsewhere
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July 2023 by Jason McElreath
The customer service at this Firestone was amazing! Had a flat tire and late to the braves game with 2 young boys dying to go! Anthony the service mgr listened to my sad story and took us in and had us ready to go in 15min! They were a lifesaver especially afterGoodyear across the street didn’t give us the time of day! I highly recommend Anthony and Firestone on peasant Hill rd. Thanks guys for such great service!! I wish I got the guys name who switched the tire out he was also fast and very helpful. A great team there at Firestone!
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May 2023 by Karishia Upchurch
BEWARE...DO NOT USE THIS SHOP. I have reported them to the Better Business Bureau and I am filing a small claims against them. They lie about the work they do by simply checking a box and then your car ends up needing further repair or in my case a motor. The mechanics are inappropriate to women customers. Dee Dee whom is the manger, speaks as if she can handle things but can not and does not. I went in for a check engine light, the mechanic said that the code it gave could simply mean I needed an oil change. He couldn't even properly explain to me what the code meant and I had to use Google to figure out what a Cam Shaft meant. They checked that they inspected the coolant level/exchange and coolant hoses among other inspections, turned out there was a hole in my coolant tank and it could not hold any coolant. Had they checked this as indicated, I would not have been stranded on the side of the road. Dee Dee supposedly opened a claim for the company to fix the damages, after a month of trying to reach the "claims" department and contacting Dee Dee I was told my claim was closed because they couldn't get in contact with me. Dee Dee knows this to be false because not only have I reached out to her, Mazda Mall of GA who is ready to repair my car has reached out to her several times. She gave me some fake name Chet Carawan and email address that did not work. I'm going to report you all to every news outlet for investigation. Your negligence puts people in danger and you all should face criminal charges. The one star is only due to needing to write the review. This business should be closed down immediately.Services: Oil change
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May 2023 by Wayne Hoover
Bought four tires. Took car back because tires were not in balance. They attempted to balance them again. Said their machine needed servicing. That was the best they could do.
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May 2023 by Cohila Robinson
My experience here was excellent! Andre and the rest of the staff were so pleasant. I was in and out. They resolved my automobile issues and I am relieved. Thank you so much Firestone on Pleasant Hill Road in Duluth!Services: Wheel alignment
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March 2023 by Courtney Harvey
I was on my way from work and I noticed that my tire was low, I pulled in to Firestone the guy first did not want to help me he advised me that he was the only one their that he could make me an appointment this was around 5:45 and the close at 7 so I asked the guy could he put air in the tires and I ask him should I put my spare on due to having a constant slow leak, I didn’t understand why he could not fix it since he wasn’t doing nothing but waiting around till it was time for him to leave. He advised me to come in the morning I did that and maybe 3 exits down the spare blew out. I pulled into a gas station where 3 wonderful men put my original tire back on, and I made it to Firestone the lady manager was very assertive to my needs she made sure I was taken care of so I can get to work and it was a 5 minute wait before they had me up and running fast service.Service: Tires
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February 2023 by Dan Garner
Tire prices have gone up about 30% since my last set. Great customer service from Mrs. D.
