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November 2023 by Wolfie
Title: Exceptional Service and Early Delivery from FedExRating: ⭐⭐⭐⭐⭐ (5/5)I recently had the pleasure of utilizing FedEx for a package delivery, and I am thrilled to share my outstanding experience. From start to finish, their service exceeded my expectations and left me thoroughly impressed.Firstly, I would like to commend FedEx for their timely delivery. The package I sent was not only delivered on time, but it actually arrived earlier than expected. This punctuality speaks volumes about their commitment to customer satisfaction and their consistent reliability.Throughout the entire process, I was thoroughly impressed by the level of professionalism exhibited by the FedEx team. From the moment I walked into the branch, I was greeted with a friendly and attentive demeanor by the staff. Their knowledge and expertise were evident as they guided me through the shipping process and provided helpful advice.One aspect that truly stood out to me was the efficiency of the service. Despite a busy day at the store, the FedEx team worked diligently and managed to process my package quickly and accurately. Their attention to detail and commitment to getting things done promptly was remarkable.Additionally, the online tracking system provided by FedEx was incredibly convenient. It allowed me to stay informed about the progress of my package every step of the way. The real-time updates, including the estimated delivery time, provided a sense of assurance and kept me well-informed throughout the entire journey.In conclusion, I wholeheartedly recommend FedEx based on my exceptional experience. Their prompt and efficient service, coupled with their friendly and knowledgeable staff, contributed to a stress-free shipping process. I couldn't have asked for a better experience, and I confidently award them a well-deserved five-star rating.If you're in need of a reliable courier service that prioritizes customer satisfaction, look no further than FedEx.
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September 2023 by Matthew D
Quick service. We had two large and heavy items shipped here. They even helped bring one of the items out. If you need something held for FedEx, I’d hold it here.
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June 2023 by kristina kendall
I came here to do a simple return to Adidas. I was given a QR code as well as a label to print out. I was ready to pay for the label. But the person at the front desk said let's do the QR code. I didn't have to pay for a label. The service was fast and the place was spacious. With all shipping places I always advise you to get there as soon as they open. I was there for less than five minutes. There were a lot of notebooks and products on sale that I never would have thought of coming to Fed Ex for. Overall a great experience.
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June 2023 by Carolyn Newhouse
Great customer service! Had to wait in line a few minutes as two customers were being helped and had a nice conversation with others in line. Agent was very helpful and efficient in processing my package.
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June 2023 by steve nguyen
Worst experience I have had with Fedex.The assistant manager (African American woman) denied my package for sending.Then she used her nails to tear my package layer by layer. She has no rights to destroy the customer package.
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June 2023 by Anna Anna
May 31, 2023 at 1:30 pm I visited this location. The black lady is very rude. She denied my package and tried to tear my package, she has no right to do it. She is the assistant manager here. VERY RUDE
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May 2023 by Lindsay Brereton
I get the best printing and customer service. Fatima and Kibuie are wonderful and so professional. They take time to ensure my presentations are always polished and professional.
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May 2023 by Steven Dye
I would like to commend Kibui , the store manager and his entire staff on the great service they provide to customers. On 2 visits in the past month , both times the service has been exemplary. Shawn was highly attentive and engaging on the first visit . Keep providing the 5 star service .
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April 2023 by Nicki
I would AVOID this location. The customer service here is terrible. I dropped off a package there in the past, and it sat there for 3 weeks because “something was wrong with the barcode.” Instead of them reaching out to inform me, it took me reaching out to the merchant and filing a claim with fed ex to discover that my package wasn’t shipped. So, I needed to go back to the location to have it resolved. Today, I went to drop off 2 packages. The first item they told me I needed to buy a new box because my current box has a dent. (I’ve never heard of this policy, however, I went ahead and purchased a new container to have it shipped.) The second item they told me that they can’t ship it because they don’t have space. I had a small box. Now I’ll need to go to another location to ship it. I might as well went somewhere else to begin. I don’t understand how they can ship one but not the other, and there were other customers dropping off items too. I will never return to this location. It’s a WASTE.
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April 2023 by Yotorri Wright
Had a package to ship to Thailand. I was helped by Tim. He helped make this as easy as possible. Thank you so much Tim. And Cameron helped him. Thanks you guys.
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April 2023 by Alejandro
Tim helped me ship back a return recently. He went above and beyond in helping me out and delivered impressive/outstanding customer service. I’ve traveled the world and been to some of the most luxurious hotels on earth, their customer service pales in comparison to the service Tim delivers, this fedex is lucky to have a team member like him.
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April 2023 by nadia assani
Rick was super good, kind, gentle and helpful, he made it quick and easy for me.?clean and tidy place, I would highly recommend this place, it was literally in and out for me!
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March 2023 by yen pham
They have the nicest staff. I saw lots of foreigners who don't speak well English but they help everyone of customers with kindness. I appreciate for your service ?
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March 2023 by Angela Peaks
went in to get a copy made.. for some reason my wifi wouldn't connect for service and the FedEx assistant (FATIMA) seemed like she was dying while asking her for help , her customer service was horrible!!!! an older gentleman tried to help (only for a few minutes tho) but Fatima seemed very bothered that I needed her assistance!!!!.. She did not do her best!!!
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March 2023 by Elizabeth N.
Fast and reliable, there was no wait times! Clerk was friendly and knew what she was doing!
