Costco Tire Center is known for its helpful staff and excellent customer service. Many customers appreciate the assistance they receive, whether it's scheduling appointments or finding specific tires in stock. The center is praised for its competitive prices, good inventory, and rewards program, making it a preferred choice for tire services. Even those without appointments have reported being accommodated promptly. Customers have shared experiences of kindness from the staff, who take the time to explain services thoroughly. The overall impression is that the service is top-notch, with many expressing their intention to return in the future. In addition to tires, the Costco location offers Kirkland Signature gasoline, which is consistently cheaper than other stations. However, customers have noted that the gas station can get crowded, leading to longer wait times due to queue management issues. Despite this, employees are always available to assist, helping to ease frustrations during busy times. While there are mixed reviews about the food options, especially the $10 roast beef sandwich, the focus remains on the quality of service and the value offered at Costco Tire Center. Overall, it provides a solid experience for tire needs and gas, making it a reliable destination for many.
Awful. Even with an appointment they have a 2 HOUR WAIT?! Why take appointments if it’s irrelevant?!?
August 2025
Service is super slow! Set up appointment at 5:15 and was told to come in 15 minutes early it’s 7 pm and my car is still at the parking lot! What’s the point of setting up appointment! I called and set up appointments to avoid this situation and yet it’s happened!
July 2025
Brutal under staffing, despite having appointments, waited over 2 hours on row occasions. Will not buy tires again from Costco.