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January 2022 by Manuel Lima
Got a moto g phone here, very good customer service thanks again.
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November 2021 by Jessica Guales
Very good customer service at this store, got a Samsung a51 and very happy with it. Thank you
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October 2021 by Pablo Ulloa
low price cellphone service, but that comes with low quality service too. Paying for month for 10 GB, on two lines but they were giving me only 5, my phone slow down a lot or I was not able to use the internet, when I find out I called and they have to update my acct, when I asked for a refund for the previous months they said that was not possible.
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August 2021 by Alex David
The staff at this store is great. I had an issue with adding a new line for my son to my account on an older phone and decided to go here to resolve it. They spent hours on the phone and computer with Total Wireless to get my phone issues corrected and they resolved it the correct way. They were kind, patient and very knowledgeable in what was a complicated issue I had created myself. I highly recommend this store and their customer service is top notch.
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August 2021 by Dalon Brown
Man didn't seem to be happy there. Moderately helpful
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June 2021 by Customer S
If I could do no reviews I would. they aren't helpful AT ALL!! They are quick to set up your phone but when it comes down to having issues they lazy and don't want to give any help.
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June 2021 by Jake GB
I'm glad I walked in this store, I got my service here, nothing like face to face for good services. I was getting no where with customer service online, and I found this independent store. Thank you.
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May 2021 by Tommi lee
I recommend this place if you need a phone for total wireless a+
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May 2021 by Jean Weed
Beware do not buy a phone from Total Wireless. Customer Service terrible. It borders on dishonest or the Company's business plan is shady. we have been with total wireless for several years. I purchased a new A50 which took 10 + days to arrive and then within 36 hours it did not work, We went through technical service and they could not fix it. They said return it and they would send a new phone. they sent a refurbished phone not a new phone and would NOT send me a new phone. The refurbished phone also had a problem that technical service could not fix. They sent another refurbished phone after assuring me I would get a new phone. That phone failed also and they advised that 1) we could get another refurbished phone because of the warranty but were not eligible to return the phone because the order for the first phone was more than 30 days ago. Realize that some of that time was the time it took for them to send me the replacements which was at least 10 days each.BEWARE of Samsung phones, total wireless,and the company they merged with.
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March 2021 by Joshep Brown
Second phone I bought here good customer service thank you
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March 2021 by mark thompson
Good service
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November 2020 by Catherine Crumley
Cheap service for cheap quality. All around cheap and barely works
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November 2020 by bob sanders
They helped setting up my phone. Thank you.
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November 2020 by Agusto Chilel
Got an iphone at this store, took the time to help me set Up everything thank you.
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November 2020 by Jose Espinoza
Bought my phone here, great service
