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April 2024 by Shahnewaz Hossain
This location is amazing I’m always get the best service the best team work I ever seen
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April 2024 by sunny
Hannah is very nice person. Help me solve my doubts!
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April 2024 by scott roland
I hate this bank with a passion. There are never enough tellers. There are tons of other “employees” but if you have to do a deposit. Bring a lunch because you will be waiting and waiting. Ridiculous
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February 2024 by Luis Ortiz
This morning I was in this branch, it was a frustrating experience, only two tellers, I waited 40 minutes in line, I was never attended to and I'm not lying, what bothered me the most was that an older person was near me and asked for information about what was happening and a woman named Rosa Because she refused to give me her last name, she was super rude to the person, they have two cashiers and they leave the counter for twenty minutes. I'm going to consider my relationship with this institution where I can't see the importance they have for the customers. They refused to give the manager's name. oh to call you to see if I could have a solution I really hope to see some response I really hope that this lady named Rosa I don't have elderly people in her house I don't know how she will treat them ?????? ?
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February 2024 by LINDA ISERIEN
I came into this bank on the 2nd of February to get a VOID CHECK. I asked the Customer service staff/representative if i can get it from one of the bankers at the front desk and i was told i have to wait for a Banker atleast for 30mins. Please have it in mind that i have gotten this VOID CHECK in another Bank of America from one of the bankers at the desk. I also left on the 2nd to another BOA and i didn’t have to wait for 30mins and i also got the Void Check from one of the banker at the front desk. I feel asking a customer to wait for 30 mins for something that won’t take much time was un called for and this BOA do not care about satisfying their customers. I went to a smaller BOA branch on the same day because this was the excuse the Customer service rep mentioned as the reason i will be waiting for 30mins.
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February 2024 by Ricardo Rosi
The line is so long that they leave us waiting outside the bank, IN WINTER
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February 2024 by uis mon
Erika excellent service I loved it ???✨ ❤️
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January 2024 by Daniel Martinez
I recommend this bank since I was visiting other banks and none of them wanted to help me, but at this Bank of America the assistant manager Erica and the representative Joyce provided us with exceptional service in which they exceeded all my expectations. My recommendations. Thanks for your attention
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January 2024 by Giovanni Martinez
Grateful for the service of assistant manager Erika and representative Joycee. They are very kind people, they helped us with all our questions and their attention was excellent. Thanks for everything!
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December 2023 by Adrian
This BOA Branch staff is simply amazing; particularly Hannah, Whitney, and Catalina are extremely professional and efficient in their positions. We have banked here at this branch for several years and the level of professionalism and customer service is second to none. You hit a “home run” in hiring this team!! Happy New Year!
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October 2023 by Ahram Kim
The employees working there are really bad. Dealing with customers is truly rubbish.
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August 2023 by Ivan W.
One person in bank, needed a notary, was told 2 hour wait?!? Worst BOA i have ever been to, I've never been blown off like that. Then again, look at the rating of this branch.
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July 2023 by Kevin Nguyen
The lady at the front was amazing, told us what we needed to do. As we were told to go to the front desk where we had the lady named Whitney. Had a whole attitude for no reason towards us. If you don’t like your job you should definitely not work in customer service.
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July 2023 by Taj
Bad customer service if your not from the area u can feel underserved. Maybe you should try another branch. I waited two hours to open an account today only to have a problem within there computer systems
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May 2023 by Rob McQueary
Surprisingly, this was my first time using the inside of this facility. The customer service was above and beyond expectations.
