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March 2024 by LaToshia Z
Just don’t do it. My experience is too long to type out.
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February 2024 by ABCD
Rent a car here. If you install the app and make a reservation, we will send you a discount coupon.
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February 2024 by Kathie Wright
We called twice to make sure they would have the rental and then they didn't when we got there. They couldn't give us a refund there and we had to call for that. The call center AI was horrible and it took forever to get through to an actual person. Awful experience.
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February 2024 by JOSHELLE YOUNG
Patrick was great! He made my check in process smooth, and stress free! Would highly recommend!
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February 2024 by schnique epps
The staff is friendly. Mr. Patrick provided excellent customer service! But when I turned my vehicle back in the price was way higher with miscellaneous charges!
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February 2024 by Cynthia Washington
Avis will overcharge you even if you extend the rental, asked for an extension fee plus a late fee which is redundant if you called to extend and still be charged for it. I will not be back or recommend anyone there
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February 2024 by Taj
I love this location the manager is the best always provides me with great service from beginning to the end of the experience
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January 2024 by Rajanikanth Ankam
Worst service. Avoid this place if possible. I had a reservation at 10am to pick up my rental car but they made me sit 2 hours and couldn’t provide me any car. When asked the receptionist she asked me to wait until someone returns a car (she is not sure how long it will take). She ( Timmothy) didn’t even make calls to other AVIS locations to find out if there are any available vehicles for me. She is completely ignorant and rude.No respect for customers. Awful customer service. I couldn’t sit there like a fool just waiting forever to get a car. They can’t even manage this business. They give out reservations for everyone but they don’t have vehicles to accommodate. Totally ridiculous and unacceptable.
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January 2024 by K J
I’ve never had an issue here. Mr. Patrick has great customer service ! Micah is also very helpful & respectful.
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January 2024 by Coceka Mhlawuli
I reserved on line and all was good and available. When I went to pick the car up they told me they don't have it but only have about 3 levels up so I needed to pay in extra for it.2nd issue is when I returned the car, in the morning still on time, the front desk man was busy on the computer and a customer standing in front of him. He told me to place the keys on the desk next to him and he saw them. I told him I was rushing out to work so anything I need to sign real quick. He said it's fine I can just leave the keys, no need to sign anything.The following day I saw an extra day charge on my card and statement said I returned the car in the afternoon. When I called in the front desk man said they will fix that. It's almost been a month and nothing yet done.
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January 2024 by Brian Mitchell
Great Customer Service, painless car rental process
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January 2024 by Виктор Орленко
Excellent salon, polite staff, price and quality ???
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January 2024 by Ilay Colina
Excellent customer service from the duluth office staff and the vehicle is in perfect condition almost new
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January 2024 by Sung Woo Kim
unfriendly
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January 2024 by marichales
Reliable company!!
