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January 2024 by Elizabeth Toro Cano
After looking and looking…..I am so glad I stopped at ADA Dealership. Tray is a great salesman. His personality and positive vibe made me feel comfortable to purchase my vehicle and I also thank Eric for making it happened! Definitely an Awesome experience.
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January 2024 by Cindy M
Very friendly and dedicated staff! The sales associate showed me around through several vehicles trying to find the right match for me. Even though everyone was busy they still managed to provide me the time and dedication so ensure I found the right vehicle for myself. Will be recommending to friends and family! Thanks ADA team !!
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January 2024 by Michelle Blackmon
Roshon and Eric made me feel very welcome they made my car buying experience easy and I’m very happy with results.
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January 2024 by Linda A
In a market where exceptional customer service can be rare, the ADA team’s dedication to providing a positive experience always leaves a lasting impression.Their professionalism, attention to detail, and commitment to ensuring a smooth and transparent financing process is truly commendable. Lastly, their patience and willingness to accommodate my needs made the entire experience not only efficient but also enjoyable.
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January 2024 by Joshua Pruitt
DO NOT GIVE THEM YOUR BUSINESS LYING SCAM ARTIST. put 4k down on a car and the day after I drove off the lot the check engine lighthouse came on. 2 days later the car wasn’t even drive able. Paid for a tow my self to get it back up there so they could fix it. Was told I would be reimbursed. Still haven’t seen that. Told them I’d rather just get my down payment back and take my business else where like he said I could if it didn’t work out. I was then told I will have to take him to court if I want my money back. I’m not the only one he’s done this too after reading reviews. Take your business to a real dealership. Not this hole in the wall. You will be scammed. I AM NOW EDITING THIS REVIEW BECAUSE I SENE HE RESPONDED. WITH YET AGAIN ANOTHER LIE. I DID NOT DRIVE THE CAR all the way back to my house in 4 wheel low. Wouldn’t have made it home. I PUT THE CAR IN NEUTRAL AND PIT IT IN 4 IN MY FRONT YARD. THEN TRIED TO TAKE IT OUT AND IT WAS STUCK. IT THEN SAT IN MY FRONT YARD UNTILA TOW TRUCK CAME AND PICKED IT UP. YOU STILL OWE ME FOR THE TOW TRUCK AND THE 4k down payment for scamming me. Stay away from this man. He doesn’t know how to do business
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November 2023 by Drew NJ
This was one of the greatest experiences of my life.Everyone was so supportive from Tra all the way to Cesar and Bobby they made sure I received the best customer service and also kept working hard to make it happen.Thanks to everyone at ADA for getting me into my dream car
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October 2023 by Mercedes Joy Toro
Everyone was extremely helpful. It really was a team effort and they made sure we went home with our dream truck today. We are super grateful and happy with our services today.
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September 2023 by Angela W.
This place is AWFUL . I was going to buy a car from them. Loved the car, so I put $500 down to hold the Honda HR-V, until the title was cleared with my bank. They sent a watermark title and my bank could not use it. I waited a couple of days for them to get the official title, no avail. I decided to go somewhere else to get my car. I asked them for my $500 back. They did not give it back to me. The owner, said "if I tried to get MY MONEY BACK, he was going to sue me". Well, I am going to sue them. BAD BUSINSS PRACTICE. This happened on Thursday, August 28, 2023. I am still waiting for Atlanta Direct Auto to give me my money back. They have be SERVED.
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September 2023 by Jocksan Lezama
Vanessa at ADA was great to work with, very intuitive, very good to talk to. Loved working with her. Her energy is there and the work ethic is definitely there, will be going home happy with the service
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August 2023 by Delivering JoyMD
This business engages in fraudulent charges for repair. They do not honor warranties with purchase. We purchased this car over the weekend and took it for BMW certified used car inspection.They kept our vehicle for over 6 weeks and tried to charge us for repairs that were not required based on their diagnostic test AND an independent BMW certified center diagnostic. When we brought the irregular charges to the attention of the business, they removed the charges on the invoice, then they tacked on ANOTHER false charge for a repair that was not needed. We arrived to pick up the vehicle and we again raised questions about the invoice, The owner was belligerent, rude and verbally abusive.The police had to be called to the scene for us to even have a respectful conversation with the owner and his employee. I’ve never had such a horrible interaction with a business in my life and have filed a complaint with BBB and the Federal Trade Commission.I recommend skipping this lot.
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August 2023 by KOBRA R
Our experience purchasing a Dodge Caravan was fantastic. Maggie was one of the best sales associates I've worked with through this entire car buying process. She was very polite and treated us with respect unlike other dealerships. We never felt locked in to anything and really respected the transparency from her. Thanks
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August 2023 by Tony Schreeder
Sold me a car that had the wrong oil in after screwing me on financing. Car body had a few little issues and they fixed the backup camera by cutting a piece off the body instead of removing a dent. When I called I spoke to the owner, who told me that it was my opinion that improper work was done to the car and that, in his opinion, nothing was wrong while I had the OEM manufacturer dealership telling me a list of things that were wrong. Do NOT buy a car from this dealership unless you want to deal with the headaches that come with it being sold to you in a mess. It’s not worth the headache. And their owner is extremely Unprofessional.
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August 2023 by Max McNeal
Wish it was possible to rate more than five stars. I'm more than impressed with my car purchase experience with Atlanta Direct Automotive!! Absolutely phenomenal crew that delivered speedy and attentive customer care from the point of online contact to the final point of sale in-person. I would highly recommend.
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August 2023 by Daryl W.
Great place and staff, they were very accommodating and took the time to educate me on purchasing a vehicle. I'll definitely be back
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July 2023 by Keyan Smith
WOW... WHAT A GREAT EXPERIENCE!!! IF I COULD GIVE 10 STAR I WOULD!!! Prior to coming to this dealership, I actually took the time to read some of the reviews to make sure that I was investing my money with a honest business. Honestly some of the bad reviews I read just looked way too fake. Its extremally difficult to please everyone, so based on only the reviews I saw for Atlanta Direct Auto I took a chance with them. Honestly I am very thankful I bought my 2018 Dodge Challenger from this dealership. The whole buying process was extremally easy and I felt very welcomed into there business. Jennifer was the finance manager that helped me get into my dream car. She was extremally nice and caring. She was able to get me a very good rate and I am so happy with my vehicle. Tra was my salesman and greeted me with a big smile on his face and treated me like as if I was his family member. Thank you so much Atlanta Direct Auto for giving me my dream car. I will definitely be referencing you to all my friends and family.
