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November 2023 by Ravi Ponamgi
Rude, uneducated, uncultured, uncivilized--especially the pre-owned sales manager.Never saw the likes of this in America.By contrast, Buckhead's dealership has "normal" people--the drive is worth avoiding these weirdos.
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October 2023 by Rashad Manradgh
Sold us a great car, great service! Fair price for the S-Class. The car has been reliable and such a great daily driver for the past 6 months! They were very upfront about car history and took their time to introduce me to all the features (which I still haven’t mastered) of this car. Highly recommended for all in the NE metro looking for used luxury cars.
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October 2023 by Nia Jordan - Metro ATL Realtor
I had a great experience purchasing a lightly used car from Mercedes Benz in Duluth. Not only do I love my car, but my salesperson was great as well!I worked with Dan Evers and it was refreshing that he didn’t feel like a slimy car salesman. He provided great service from my initial test drive to me driving off the lot.If you’re looking for a used car, give this location a shot and be sure to buy your car with Dan Evers! You won’t regret it!
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September 2023 by Montserrat Ordoño-Figueroa
I had a delightful experience working with Ben Ajani. I fell in love with the Range Rover velar last year but due to life circumstances couldn’t get the car. I was in a wreck 1 month ago and my car was declared a total loss so I was involuntarily in the market for a new car. I browsed through KBB for used cars and came across their RR Velar listing Wednesday night, left an inquiry online, and received an IPacket with the carfax, MSRP, & warranty information the following morning. I came to the dealership that Thursday morning to test drive the car and Ben greeted me upon walking in and answered every question he could. They worked with me through financing. Mr. Ukraine (can’t remember the finance guys name) was also delightful and easy to work with! He was very respectful of my decisions & did not pressure me into getting unnecessary add ons. I came back Saturday morning ready to purchase, Ben cleaned my Tesla rental that morning & followed me to go drop it off so I could take my new car that same day! He made sure to fill up my gas tank and that my car was in immaculate condition. I highly recommend this dealership & of course Ben. Thank you so much for the white glove customer service!
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September 2023 by Jonathan Clark
It has been my worst experience as a Mercedes Benz customer. From the initial quota for repairs ( which in my opinion is a 200 percent increase in price compared to other locations) to failure to repair my damages and leave it worse than it was after approximately 50 days. Service Manager Envff and General Manager Dustin said “ we’re not repairing your car because it was damaged when you bought it here” after I made $1500 plus payments for the initial repairs upon their recommendation. I highly recommend choosing another Mercedes Benz dealership service and repair.. you don’t want to be left stranded. Now imagine experiencing this nightmare due to a family crisis.
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September 2023 by Khalid Awesome videos
I have been looking to buy Lexus RX 350 almost one year.All the time when I go to check any LexusAt any dealership in Atlanta I found the cars never been clean very dirty has very bad smell.The time when I was looking I came across one Lexus RX 350 at Mercedes-Benz Duluth when I went there to check the car. It was very clean low mileage.Even I asked for a discount they gave me Excellent customer service I paid for the car the same day. I love my car drive very nice like brand new Lexus no problem Mercedes Benz fill up the gas tankAnd they send me a gift to my houseI recommend this dealer.Ask for Mr Ben
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September 2023 by Rodney White
Scarlet Sannchesz was one of the best sales reps I've ever had and Seth did a great presentation on the Tech. end I love my experience at this dealership. My dream car happy to be a part of the MB family. Lastly thank you Scarlet and MB of ATL for my gift box.
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September 2023 by Domonique White
Scarlet was a awesomely sales rep she made the whole experience well worth it . With her knowledge & combined customer service I would recommend her & this dealership to all my family & friends. One of my best car transactions. Also Seth was an amazing tech person he really explained all the features & computer concepts so good he took extra time to really make sure I enjoy my new a 580! It’s a beautiful car my dream car became a dream come true all in 2 hrs lol thx a lot I feel so welcomed by the Mercedes Benz family , & thx u for my gift ? I received a few days after my purchase I will be eating my snacks watching football ! Thx again
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September 2023 by SAYEDA ISLAM
Dan was very nice and helpful. Will give you honest opinions and feedback. Also Great experience with Mercedes-Benz of Atlanta Northeast. Highly recommend Dan and this place.
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July 2023 by Jannie Austin
The best place to get a car! Greg and Ben were awesome! Seriously went ABOVE AND BEYOND FOR ME!!!! I’m officially apart of the Benz family and am forever grateful to first and foremost God, who placed Greg and Ben in my life so that they could get me my dream car. Thank you again Greg and Ben!
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June 2023 by E. Jenk
Slow service. . My appointment was at 9:30 for a Front End Alignment. I was there until after 12. Also they changed my appointment without asking. It was originally 10:45 which is the time I think they still serviced me. They don’t even offer a courtesy vehicle like Atlanta Classic Cars did. I will not be returning anytime soon.
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April 2023 by Joab Trejo
Rip off dealer. Stay away. Danny got us with a high interest rate. Communication was bad. Stuck with a high interest rate no. Dealer doesn’t want to deal with any problems after you buy the carI messaged Danny the next day and no response kept calling and calling about the issues no answer until he finally answered and said to take it to Toyota they can take care of that NEVER COMING BACK HERE OR REFERING anyone here. Purchased a car that cost me 36,000 and they can’t help me with anything ? Please Mercedez Benz owner do something about this
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April 2023 by ShogunG
You can get better deals somewhere else. Got a car. And slaes person is ignoring my calls about the car. Read their other service comments. They're horrible.
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April 2023 by Limni Trejo
Bad service no communication never responded well to my questions about the car I recently purchased stay away from here
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March 2023 by Cheryl Taylor
Customer service was excellent. Christy my service representative was very professional and handled everything great. She got me in and out with no problem. I will be back again.
