10AM - 6PM
2255 Pleasant Hill Rd #200, Duluth“It has been many years since I’ve been here and man I was lost. No one came to ask me for help in the fabric section, but I found my way. The lady cashier 585268 went above and beyond to help me when I approached her for help . She was running the register and cutting the fabrics, she was very Helpful and kind. Not sure where the rest of the employees were, but she is truly a gem and an asset to this business. The place had a lot of nice items on sale which I will be returning.”
10AM - 4:45PM
5745 Buford Hwy NE #100b, Doraville“They have a great selection and a lot options to choose from. Different materials, different colors, and variety of T-shirt and colors. I have watched this store grow as a business! They very large selection”
“Love Dr. DeMorrow and Mill Creek Animal Hospital! Our sweet Maxx had an abscess in his mouth and they were quick to get us in and take care of it. We are so thankful. :)”
“Went for crafts for elementary class,they have EVERYTHING,my only problem you can't find a employee to point you in the right directions,unless you know your way around go on a day you have plenty of time”
“Having just lost a dear family member, I needed very specific stationary item. Amanda quickly asked me how she could be of help. She found the perfect option for me. She consistently provides excellent personal service! I’ll be back -only when she is working . She had mastered the art of customer service, which is severely lacking in today’s world.”
“I like Joann Fabrics overall. This location struggles with having employees with great customer service skills. I have been in more than once to see employees scowling and speaking rudely to customers. It saddens me.”
10AM - 6PM
1630 Scenic Hwy N Suite O, Snellville“A letter I sent to Joanns' about how great Faith is.To whom it may concern,I’m writing today to bring to light a situation I experienced on 26th of December while I was shopping for fabric for a couple of new projects using a gift card I was given for Christmas. I’ll start by saying I only come to Joann’s because it is one of the only places I can buy fabric, especially apparel fabric. I have a Hobby Lobby right down the street from me that I refuse to go to for moral reasons and there is another Joann’s the exact same distance from me in Duluth. (this isn’t what this email is about but a Joann’s in Buford would be amazing) I usually go between the Duluth location and the Snellville location. I will now only be going to the Snellville location.I love the community that the textile arts breeds. We have so many unknown meetings places, from online to the cutting table at the fabric store. Faith, the JOANN’s employee at the fabric cutting table is a key to this community. I often go to this counter with a pile of fabric and apologize for all the fabric they will have to cut, and I’m met with a grimace. Not only was Faith happy to help me out, but she was also interested in what I was doing. I told her about the shirt I was hoping to make, hoping to be the key word. Faith, on instinct almost told me that, no, you are making a shirt, and it will be a shirt! This gave me a burst of confidence as we continued our conversation on her experience in school and how we both got a serger for Christmas. This led to two other women chiming in and speaking about quilting, fabric types, how hard it is to thread a serger. When Faith was done, she wished me good luck on my projects, and I left the group of women more confident than ever that I would make that shirt. Being able to commune with women who have more knowledge than me on my hobby is getting harder and harder to do. I learned to sew from my grandma, and I seek out help from generations older and wiser than myself. Faith is a key to this cross-generation communication with her friendly demeanor and her genuine interest in the art. Give her a raise.”
“It's a nice store. It is in a pretty convenient location and they are well stocked on everything. I rarely ever see anything completely sold out. There is always someone restocking the shelves. I go there for yarn (since I am a crocheter) and let me just say that their prices are good. I would recommend to buy their yarn whenever they are on sale though. They can be a bit pricey with some brands.”