-
November 2023 by Cynthia Porter
25+ years of having Alex and staff work on my cars. Also bought 4+ cars. Also great service and you know they will stand behind their work and cars. I like two dogs that greet me tooServices: Transmission
-
October 2023 by Joshua Faulkner
Literally the most amazing service experience I’ve ever had. I’m not even exaggerating…the communication was incredible, the service was lightning fast, the cost was rock bottom. I will never take my vehicles anywhere else, ever again. Thank you for a wonderful experience. See you soon!Services: Transmission
-
October 2023 by Alex Kim
Did a great job on my brakes. Pretty pricey, but I guess anything Benz is pricey. They did help buff out some paint damage free of charge though, happy with the service!
-
September 2023 by Bryon Letourneau
Alex Automotive is a fantastic place to bring your MB. They use a nifty text communication system and then back up that convenience with upfront honest assessments of your vehicle. This is very hard to find in auto servicing!! They earned my future business. Great job!!!Services: Steering & suspension repair
-
September 2023 by patrick ferguson
I called Alex Automotive and made an appointment to have my vehicle repaired. A few hours later he received a call from Jamie explaining my issues. I was given a written and detailed estimate with h pictures and video. I was advised that there was an open recall and that I need to take the car to a Mercedes dealer.Jamey and the mechanic were helpful, friendly and professional. I will definitely be back for service again in the future.Services: Steering & suspension repair
-
September 2023 by Lee P.
I cannot say enough good things about Alex, Renee, Mike and of course the certified German car mechanics I believe better than from any Atlanta area Mercedes dealer. Took my car in for routine maintenance and to replace a minor routine part that took a couple of days to come in and usually have my car back within 24 hours and send texts showing any and all recommendations with not only detailed photos but full explanations in layman's terms. I picked up my vehicle 2 days later because of the part order which for my car is not a normal stocked item and when I picked it up I was quite shocked because my paint looked better than it has in several years not having time to have detailed. It appears not only did they wash and wax but some minor defects in my paint were buffed out. I was told was from the 24 hour delay getting the part in and was absolutely above and beyond what any high end German car repair shop, including the dealer would do. I've had my car washed before at RBM, but only after an $8500 repair that took 2 weeks to complete. Cheers to Alex, Renee, Mike and all the other great staff on hand. They also have a great selection of used Mercedes and a few other high end vehicles totally and thoroughly inspected and mechanically and aesthetically sound for sale on the lot as well. If you live far, I assure you it's absolutely worth the extra drive to try for yourself.
-
August 2023 by Mz Shay Dobson
I had to write this Review.. Mike was the Absolute Best Great Customer Service , Patient Knows and Educate You on Ur Vehicle and Handled Everything in a Calm Professional Manner when Insurance didn't wanna Cover he had to help them out on Coverage I GREATLY APPRECIATE YOU! The Other Staff had great attitude and Customer service also when Mike was unavailable..
-
August 2023 by Pacino Atwater
Very detailed with diagnostics and addressing the issues. The energy from the people I encountered was very positive, the service person did an excellent job at explaining the problem and the solution. Always a great experience when I take my cars thereServices: General repairs & maintenance
-
August 2023 by Malcolm Cummings
After experiencing bad luck at other shops, they got my car started quickly which surprised me. My vehicle barely made it home. I called once to try and explain the situation, very little concern, so I had to figure it out myself. Wasted over two thousand dollars with this shop.Services: General repairs & maintenance
-
July 2023 by Jeff L.
Check engine light went on, drove straight there and dropped off the car. They were able to overnight the needed part and road test to make sure everything was running smoothly. Everyone from the front desk to the technician working on the car are great to work with and keep you informed during the whole process. Pricing is great. If you have a German car, this is the place to take it.
-
July 2023 by Jim Gilmore
This was the easiest and best car buying experience I have ever had (I am 70). There was no pressure and the cars are clean and thoroughly inspected. Steve Rosenthal is an outstanding salesman and extremely knowledgeable and helpful. Alex the owner is great and runs an honest and professional dealership. I highly recommend and I love my Corvette. Earl Gilmore
-
July 2023 by Waleed Arshad
We didnt end up buying a car from them, but the experience was AMAZING. Mr Steve is very friendly and very jolly. 100% will consider them for future car needs.
-
July 2023 by Jim G.
This was the easiest and best car buying experience I have ever had (I am 70). There was no pressure and the cars are clean and thoroughly inspected. Steve Rosenthal is an outstanding salesman and extremely knowledgeable and helpful. Alex the owner is great and runs an honest and professional dealership. I highly recommend and I love my Corvette. Thank you. Earl Gilmore
-
June 2023 by Pedro Iau
I tried their service the 1st time on bake service. Charge reasonable. Very honest. 2nd time, my car had the engine light ON. They did the smoke test and found out the problem. It was a problem caused by last time car fixed in the car dealer place. They washed and cleaned my car when I pick up for dropping off the car back to the car dealer. They didn't charge me a dime for this checking service. Mike G is a very nice person and very professional and knowledgeable. I should have known the place earlier. So late to find out.Service: Auto brake repair
-
June 2023 by ken tyler
I was very skeptic when I read reviews and all the 5 stars I seen pertaining Alex Automotive, but I'm very happy to say this company is awesome!!! What other could not do, they did. Fast and very good. Definitely would take my car back!!Service: Engine repair
