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October 2023 by Joel Christian
I had the unfortunate pleasure of having these clowns move us from one house to another. Movers damaged my reclining sofa leaving scratches and holes in the furniture! Lead mover took pictures and supposedly sent into management? He told us we need to reach out to them for follow up. Also one of the chairs no longer works because the movers spliced one of the wires! They also dropped our washing machine leaving several dents. We have left several messages with no response from the ring leader! STAY AWAY from these people they are the worse!
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October 2023 by shahab hashemi
Dont call for your moving with this company. First of all, 2 movers were very un-professional, they did not wrap and place the furniture properly in the truck the furniture at all. The driver was driving too fast as I was chasing them and they did not know that. After they arrived to the destination, all my furniture had scratch and broken parts. I took few pictures which you all can see. They did not responsible for the repair and they left. The customer service was really bad as no body take your call to get your concern.
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October 2023 by Elaina Laguines
Scheduled with company for appt 11-1 someone called the night before to see if I wanted and earlier appointment I said no next day they didnt show up until 2:30p. Mover damage most of my furniture, which is under a year old. I was told by their dispatcher that they would use covers to protect from damage. Scratched the door trying to get furniture in. When reassembling my bed, they missed a piece and hid it behind a door to a room where I closed the door so nothing could be unloaded there. They have not replied to any of my request to speak to management. Would not recommend to anyone!
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September 2023 by Shea S.
I put in a work order for a move one week prior to the scheduled move date and on the date the movers were supposed to show up between 3 and 5 PM the supervisor called me 5 times starting at 7:30 in the morning to ask me if I wanted to do my move earlier than I scheduled. The answer was no, I scheduled the time that I did because I needed some time in the morning to get things ready to go. So I told them to stick with the original time between 3&5. well 3 o'clock rolled around and I received no call about anyone coming. 5 o'clock clock rolled around and the supervisor callEd me back to tell me that the movers are still working on a job and they are going to contact me shortly to come and do my move. OK fine I'm pretty patient so I decided to go ahead and agree. I have not received any calls about anyone coming out I attempted to call the supervisor back and no one answered the phone. Do not waste your time these movers are garbage and the supervisor is an idiot. just look at all the terrible reviews. you can definitely find someone cheaper and more reliable like I did.
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August 2023 by Kirby Wilson
Had a great experience until light fixture was broken and wall was damaged. The guys lacked integrity to own up to their mistakes. Submitted a claim and no one will return calls. Very disappointing experience.
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August 2023 by Cassandra Lang
I am late with this response because I was giving corporate enough time since 7/8 to replace the television, which one of the movers had broken. On top of them not moving my items properly in the house. I wouldn't recommend this company to my worst enemy. BEWARE... you get what you pay for.
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July 2023 by Crystal Smith
The two movers guys that were sent out to move my furniture was excellent. My problem is with the supervisor after the move. He tried to get extra money out of me when I was under my time frame. He was so unprofessional on the phone. Make sure you watch your time and pay with cash. I would not recommend them or use this service again.
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July 2023 by Leah Dixon
This company is bull. I had 6 big items and a few smaller items to move and it took them 4 hours. I told them I needed my bed took down prior to the move and they didn’t even have any supplies on hand to do the job. In some periods they were both standing around wasting time that I had to pay for. Also when they finally unloaded into the apartment I saw that they put lots of scratches on my new door, broke my lamp, and cracked my wall table. They had protection to cover my items and didn’t use them. I reached out to file a claim and I still haven’t heard back from anyone. Spend your money elsewhere.
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June 2023 by Jane D.
Came without proper equipment. Used my personal blankets to cover the TVs. The truck had problems and wouldn't start. Took their time purposely to extend the hourly rate. What could have been done in 2 1/2 hours took nearly 5! Damaged my new mattress and packed my belongings inside the storage unit any kind of way! PLEASE READ THE REVIEWS. NOT SATISFIED AND DO NOT RECOMMEND!
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June 2023 by Ally Kehler
Would give 0 stars if I couldShowed up 3 hours late. I luckily didn’t have a set time so it was fine I’m extremely easy going.Two young men showed up in a raggedy truck with NO ramp and began to move my items, and it wasn’t with care at all. I had boxes and bags labeled fragile andThey had two small 3 moving blankets they used to cover my glass top end tables. That left my tv uncovered…..so I had to offer my own bedding to cover the tv.Upon leaving the starting location the home owner called me and there were damages to the floors, walls and doors. There was also damages to my furniture.They stole the blankets they used to cover my tv. There were other missing items due to a rip in a bag that I can assume was due to them trowing my items around in the truck.I still tipped well and had to go to sleep because it was now 9PM and they showed up that late for my move. They also made me pay in cash when I was told cash app was fine so I had to drive to the bank after all of this which is 15 minutes of my time there and 15 minutes back.I called about the damages and missing items the next day. I was told my blankets were in the office and that the other items needed to be looked into as well as the damages. I sent over photos and waited.Never heard back for a week so I had to call a week later, was told I would get a call back that day. I got nothing. Called the following day and was told the same thing and again, nothing.Now nobody will answer a call to return my items.This is getting ridiculous: I tipped the boys well so I just want a full refund at this point. It has been a terrible experience and extremely unprofessional.
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May 2023 by Ally K.
Damages to furniture, walls and floors. Have items that were not removed from the truck. No body will answer my calls anymore. This is Bullshit and I hope they all choke.
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May 2023 by Shimek Antrom
Theses movers started out an hour late. When I finally called to ask about their eta they said imma be honest the truck broke down. DO NOT USE THIS COMPANY. When I tried to call they no longer answered the phone. PLEASE FONT WASTE YOUR TIME.
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April 2023 by Hope N.
Incredibly unreliable business, and even moreso unkind. Please do not spend your money or time
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April 2023 by Angel
I am a 30 veteran police and these people are dishonest . They told me a time showed up 2 hours late. I over paid the movers and they broke my vase, my lamp, chipped my tv stand and got my 3,000 dollar mattress firm mattress filthy. I had to call the police on the worker he has threatened me they fired him. Meanwhile, Mr. David asked that I send messages and pictures they would pay. These people are liars they never paid me a dime they are as well scam artist the trucks they use are uhaul and the workers are young boys and they have no real office "BEWARE" ...Those locations are mere cities they don't have a real business..
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April 2023 by Christina Cuevas
Truck and 2 young men showed up and loaded truck quickly and efficiently. Then the truck wouldn’t start. Took 3.5 hours for someone to come out and fix. After that we went to home to unload. The driver backed into the garage. Didn’t apologize or acknowledge. After unloading they asked for payment. I asked them how they wanted to handle hitting my house. They got their supervisor on the phone. He said he wanted payment and would work on details of repair after. I have called on multiple occasions and they refuse to take responsibility. They refuse to take care of damages!
