Kroger is a grocery store known for its quality customer service and friendly staff, who genuinely care about the shopping experience. Customers appreciate the wide selection of products and the benefits of the loyalty program, which offers savings at checkout and fuel centers, with some reporting significant savings on fuel. However, there are some concerns regarding the self-checkout lanes, which often require assistance, leading to frustration. Despite this, shoppers consistently note the positive energy throughout the store, from the parking lot to the aisles. The store is also recognized for its cleanliness and attentiveness of staff, particularly at the pharmacy, where employees provide friendly service and support for health needs. While some items, like ginger beer, can be hard to find, overall customer satisfaction remains high, with many expressing a desire for more locations.
The self check out lanes are the worst when it comes to scanning. No matter what, it will always call for assistance for no reason. But other than that, good store
April 2024
Very nice store. Had stuff I couldn't find at Walmart. I wish there was one on the Ms Gulf Coast. I'd be a regular for sure.
April 2024
This store does a poor job of keeping items stocked on shelves
