-
July 2023 by Karen Corbett
Had a loan with them before and I paid it off when no late payments. I was trying to consolidate my bills and I have good credit. They declined me!! Sad that companies won’t give people a chance.
-
May 2023 by Donald Hett
Best local Bank around, they not only provide excellent service they also give back to the community in volumes.
-
April 2023 by Peter
Had been a customer of this Credit Union for several years and one month the post office must have misdirected a credit card statement that Georgia United sent to me. The month after I did not receive a statement they charged me a late fee and reported the missed payment to the credit bureaus. I called Georgia United and they said they would not reverse the derogatory report that they sent to the credit bureau. I closed my account after this incident. This was the only missed payment I ever had with this credit union and a payment missed for one month is hardly reason to report me to the credit bureaus. Take my advice and choose a more customer focused credit union.
-
January 2023 by Taneesha Wilson
There is always great customer service when I go to the bank. When you walk in the door you are acknowledged with smiles and a hello.
-
October 2022 by M R
I've been with this Credit Union for over 25 years and like it especially when seeking good rates on loans. Unfortunately Georgia United discontinued the "co-op" feature or their association for using other credit unions for members several years ago. When it is necessary to visit a branch, I have to travel over an hour. Because of this I have opened up another credit union account that has the "co-op" feature so that banking is much easier, ready available. This has been my biggest disappointment with Georgia United when they discontinued the co-op associations. Enrolling with another credit union has made me realize there are a lot more features and upgrades available for online banking than Georgia United offers. Another unavailable option is the opportunity to obtain a VA loan. Instead of growing I feel this credit union is becoming more and more limited.
-
July 2022 by Jennifer Moore
Love this credit union! Not only can I deposit cash at the ATM the benefits are wonderful!
-
May 2021 by Matthew Taylor
People are nice but know nothing of how their own policy (I.E. loans) work. Our branch currently has no hours posted online so we don't even know when we can go and get a new card. Will not pick up the phone when you call. Probably taking my business else where.
-
May 2021 by Mauirce Scream
Even though the bank lobby isn't open, I'm still able to conduct business as usual. Great branch. A+
-
May 2021 by Lauren Freeman
They will not book appointments more than a week in advance nor will they do virtual appointments. They are very behind the times and rude. Please choose another bank. I would do zero Stars if I could
-
December 2020 by Sharon Miller
This place is better than the Average Bank.
-
October 2020 by Jason Scarborough
Open up the Bank!!! You are the only bank in town only allowing drive through only!!! Your customers deserve better than having to wait 1 hour to make a simple transaction and dont get me started on the phone system!!! 5 minutes of generic messages another 5 minutes to get someone on the phone. Try an extension bank says..... Then get put right to voice-mail and then repeat the process!!!
-
June 2020 by callmemisshaynes haynes
Nice friendly employees and great service
-
March 2020 by Edward jr Sampson
I love the interest rates.
-
January 2020 by David Harris
I absolutely love Georgia United Credit Union! Excellent customer service and great rates. I can not recommend them highly enough. I could never go back to a bank. I have been spoiled by GUCU.
-
October 2018 by Katie Horton
GUCU has great potential with Sheryl G. at the helm of service experience. She strives to ensure all customers receive quality service. She listens to feedback and actually follows through! Thank you, Sheryl!