-
February 2024 by Tracy Wilson
Anyone who gets a prescription filled here takes a risk. First a 10 min wait while an incompetent and rude tech who tried to figure out how to help another customer. The other tech piddle around shuffling papers until customers showed up at the drive through. The tech never asked for my insurance card and when I asked for a med consult the pharmacist should consider changing careers. Basically read the fine print and figure it out for yourself. Walgreens should have a better vetting process people’s live are at risk.
-
December 2023 by Anaston Scott
If I could give 0 stars to the pharmacy I would. Lately the customer service at all Walgreens has been declining, & this location fits right into the group. My doctor’s office put in a refill request today that needed to be filled today, & I was told by someone in the pharmacy that I could pick it up at 4:30. When I checked the status online the prescription was out of stock. When I called back to speak with someone in the pharmacy, she told me that the prescription was in their order they received today and that I would “probably” be able to pick it up around 6:00. I called AGAIN at 6:30, only for someone to answer the phone & immediately put me on hold; I then got a call from the pharmacy who told me that the prescription wasn’t in the order they received today & that I “could” get it later this week or I could call another Walgreens. By this time it’s 6:50, & majority of the other locations close at 7:00. Poor customer service. Poor service in general. Do not fill your prescriptions here.
-
November 2023 by EM Jones Nelms
The filled my baby’s prescription with the wrong epipen yesterday evening. I got a call just now saying sorry and please don’t give him that one we are filling the right prescription now. Life or death for my baby and of course they don’t want to provide me the pharmacist that filled it but it was the pharmacy manager who called. You can not make these mistakes
-
October 2023 by Christy Humphrey
Had surgery yesterday... dropped the prescription off and get this message "Reviewing insuranceYour order has been delayed due to an insurance issue. We'll update the status when the issue has been resolved.". The next morning, I call because, of course, the meds have all worn off, and the girl on the phone says "oh we're just waiting on the pharmacist to review the meds." So, what is the insurance issue? I then asked if there was a time estimate, and she said no. So then I ask if I'm supposed to just sit here in pain, and she says, "I guess. Bye bye" and hung up. And they wonder why ppl are jerks to them. I never even raised my voice. Needless to say, if I can avoid walgreens at all costs, however will never step foot in this walgreens again.
-
October 2023 by Amorita Charley
I’m reaching out in regards to the pharmacy team on October 12th @9am. I spoke to two ladies, one associate, and one who claimed to be the manager. Both were very rude and not a help. I ended up having to communicate to my doctor and him giving a call to the actual pharmacy to handle what they couldn’t. They messed up the amount of medication they were to give my son. Both were obviously annoyed and it wasn’t a good look for the company. Then you say you’re a manager and you are acting worse than who I just spoke to. Very disappointed in the way I was cared for and it’s not the first time I have experienced rude behavior here, today it was just unremarkably rude which is why I now had to go the extra mile to type it out. Please be more considerate of your customers and please find a new manager because this was a really poor experience.
-
July 2023 by Wil2
I want to give Very Very Big thanks to Ms. Kali....I had a old family Polaroid I needed For a Special service and their Machine was down... She did everything possible to make sure she made it happen for me and my Mom !! Thank you!!!
-
May 2023 by Tara Moses
This Walgreens Pharmacy has very rude unprofessional staff. I understand now what the reviews are about, they purposely dont give you time to say what you are calling for immediately hanging up putting you on hold. That's so rude! I was putting on hold over 10 times still not being ablle to talk to anyone. If I could give them a zero I would for rating.
-
May 2023 by Missy
This pharmacy need help. Every time you call the wait is too long... This doesn't make any sense. Yall need to do better. Smh
-
February 2023 by Charles Brown
I’m currently on hold now going on 20 minutes. The pharmacy puts me on hold so long that the phone rings again and then they pick up and say hold on again after it rings what seems like forever. No sense of urgency
-
February 2023 by Dienesia Paynes
I have had the worst experience since at Walgreens Since I have been going to this pharmacy they are always behind on filling My prescriptions . I dropped my prescription off yesterday around 2 PM went to pick it up today At 11:30 and my prescription was still not ready.Frustrated I'm asking what is it with this pharmacy?. Why is it that I'm always going through something when I come to this pharmacy?Rosetta The pharmacist herself rudely responds to me that I don't need to come here if I don't like there service Then she proceed to tell me where all the other locations of Walgreens were. She then me to have a seat rudely.... I said oh wow the pharmacist is snapping at me wow thie is crazy.... she walked out hand me my prescription telling me to go elsewhere. I walked to the counter and ask her So does this mean you're not going to fill my Prescription She stated she was not going to fill my prescription and I asked her for my ID backs and she did not give that back to me.Rosetta did not Carry herself in a matter that she should have in her position.I'm sure that Pharmacy has cameras and I hope they take a look at it. I started off in the driveway where I sat for 20 minutes with 2 cars in front of me not moving I've been came around and went inside to have the The pharmacy where I started my day off with the worst experience ever.I only go to this location because of the convenience And to be told that I cannot come somewhere to fill my prescription because They're lacking the staff or the skills to move faster is ridiculous. I know they go through quite a few I've seen many faces And none of them seem to know what they're doing or have a understanding.
-
February 2023 by sandra Haugabrook (Sann1tee2)
This pharmacy never have the meds available and my meds are on auto refill. I go days without my meds because they order them late. The staff is very unhelpful I wish there was another pharmacy closer to my house
-
January 2023 by Angela M.
I have always loved Walgreens. From state to state I have never had a bad experience. Being once a Walgreens employee I know the expectations from the companies perspective. Would definitely recommend this place for all your needs.
-
January 2023 by Ms. S
I love this Walgreens. Never have a problem except them running out of sunflower seeds. The young lady Kai is Always there! Walgreens need to give her a raise, when does she have time for herself. I am happy that rude nasty manager that stayed on the phone all day is gone. The cashiers could be trained to move a little faster. And the store is extremely under staffed!!
-
December 2022 by Davi Jackson
Manager Kai. A short female with a Afro was extremely rude when helping with a matter and actually used racial slurs at me while walking away after failed attempt to assist me. She should definitely be fired will definitely be calling corporate. Other managers that could possibly helped were huddled talking
-
November 2022 by William Davis
Prescribed Paxlovid for covid and they received the prescription before 3pm ... was not ready until the next day... no one knows why ... nor seemed to care. The general attitude was 'it's just good you could get it!!!' OH - the drive-thru was broken?? had to go in!! (wore mask, but that puts customers at higher risk - !) Also, one of the sliding doors to enter the store was broken.... this place is a dump... the pharmacy is a dump ...the pharmacist seemed highly stressed ... ???