The UPS Store #1690 in Douglasville is a locally owned and operated business offering a wide range of services, including packing, shipping, printing, document finishing, notary, shredding, and faxing. Located in the Kroger Shopping Center, just one mile north of I-20 Exit 37, the store is known for its exceptional customer service. Customers frequently praise the staff for their friendly and helpful nature. Alexis stands out for her pleasant demeanor, making visits enjoyable and stress-free. Miss Mary is also highlighted for her thoroughness and patience, providing attentive service even when busy. Jaida is recognized for going above and beyond to assist customers, ensuring a positive experience. Reviewers express appreciation for the entire team, including Marva and Dakarai, who collectively make shopping, mailing, and returning items effortless. The store's welcoming atmosphere and dedicated staff contribute to a consistently positive reputation. Overall, The UPS Store #1690 is well-regarded for its customer service, making it a preferred destination for mailing and shipping needs in the community.
Plain and simple ask for Alexis. Customer service is immaculate and she simply is going to good anything she can to make sure you are taken care of. She went above and beyond for myself and company to get us taken care of.
June 2024
Alexis is very professional and knowledgeable! She was courteous and provided top notch customer service!
April 2024
Because the young lady that helped me saw the address was kicking back because its a new neighborhood, so she has to force it. So this time it may actually go to the correct address. The USPS apparently can't fix the error. Employee #266196. Was very helpful!!!
