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July 2024 by Meray Pandha
This target was amazing but slowly going down hill FAST. I came to return an item my husband purchased and the associate said i needed the card present for the refund. That was my first time with this issue as I do any returns he has and the money goes back to the original tender.
Second issue, I was in last night and it seems there’s “couples” at work. People who work there but are not dressed work appropriate and boys and girls being physical with each other. It’s so odd, I’ve never seen anything like that at Target in general.
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July 2024 by Hiram Rodríguez
I bought items online from the Target in Douglasville, GA and they were ready for pick up in a timely manner. Staff was polite and I was able to retrieve my items at ease.
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May 2024 by Becky Bone
Love Target! Easy to shop online when needed, and the drive up pick service was so fast and efficient!!! Not to mention Target’s high-quality items and service!
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May 2024 by Khadijah Hawkins
Great service at Target!
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April 2024 by Arielle Perham
I had to go out of my way and drive 45 mins to get a particular baby formula that seems to be carried at every target besides my nearest store. That’s the only reason I gave this store 2 stars. However, while trying to get other usual items… this store had mainly empty shelves, beyond rude employees, and I tried to take my newborn into the bathroom to change her. I ended up having to change her in her stroller outside of the bathrooms because they were beyond disgusting! I wouldn’t even sit my bag on the floor. Almost every toilet, including the only handicap stall large enough for us to fit into had overflowing toilets. I even proceeded to the one family bathroom, and I, myself couldn’t even use the bathroom because of how disgusting the toilet was! I’ve been to a lot of different targets throughout and I’ve never seen one like this! I choose to pay Target prices for a better store experience and this was not even close to decent standards.
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April 2024 by Todd Smith
Target is the BESTEST
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March 2024 by Tiania Lowe
This has to be the worst target. The associate with golden blond hair that works the self check out area/ register is a complete joke. She needs professional development and customer service skills training. I am a loyal target customer, and to be treated with such disrespect is unacceptable! When you ask for help she does not want to help, when you ask for a price adjustment she refuses to, even when the app is stating the item should be on sale. Douglasville target has been going down hill for awhile. This location needs to be closed, remodeled, and re staffed with qualified associates that care about their job. I should not have to travel to Hiram, West Cobb, Austell, and other surrounding Target locations to get treated with respect and quality customer service.
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March 2024 by Synergy Teamwork
I have been coming to the Target on Chapel Hill Rd for over 20 years and never have I ever been treated as I was treated today Mar 2, 2024. I typically go through the self check out and today was no different.
Everything was fine until the old white lady with white hair who walks with some form of disability walked up without saying a word, slid the container I was checking out over to her saying nothing then looks inside saying nothing. What kind of customer service is this.
I have bought several storage containers from Target and never has an employee attempted to sneak and look in the container. Typically with great customer service in retail employees will come up say hi or hi how are you doing and ask if they can look in containers or bags.
Or Ask do you mind me checking, never have I ever had an employee sneak check my items. Then get an attitude when I ask what are you doing do you need anything else to check of ours and she simply walked off saying no in a rude tone. Where am I wrong? Just because the pandemic is over we still need 6ft & respect ma’am!
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February 2024 by Faye Seymore
Target is my go to place for a bunch of items I love. They have really upped the selection and it makes me feel great!Thank you so much!
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February 2024 by Nasha Nicholas
Elite shopping experience! Thank you Ms Beth for assisting me with the Target circle app and being so patient!
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February 2024 by Deborah Walburn
Clean. Well organized. Friendly staff.
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January 2024 by Lyric Grande
5 stars for Anthony in electronics. I’ve had a rough time getting kpop albums at this location in the past but the last two times I’ve gone, an employee named Anthony has been there and he’s on top of it! They’re never shelved on the morning of release so I always have to go to the counter. In the past I’ve had to wait a long time for an employee to come out, and when they finally do, I try to explain to them what I need and they don’t fully understand (which, it’s kind of confusing so that’s not their fault). But Anthony already understands that there’s different versions as well as member versions so instead of going back and grabbing a random one to bring out, he gotten the ones I need OR if he’s unsure, he’s brought them all out so I can go through them to get the correct ones. If you’re a kpop fan, hope Anthony is there on the days your favorite groups put out albums, he’s awesome!
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January 2024 by Brandy Norris
Customer service employee was very courteous and friendly
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January 2024 by Mrs Parke
Store, restroom and parking lot dirty, trash outside overflowing. Maybe because just after holidays but many empty shelves and racks, clearance carts(?) obstructing many isles, no open registers- I don’t like self check out. Items stocked in wrong areas for price labels- could be misleading to customers.
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January 2024 by Reel Househusband!
I don’t know why I continue to keep trying with the Target in Douglasville. I visit the store twice over the Christmas holiday season. Both times the line was down the middle of the store.. They only have 45 self checkouts and maybe two people ringing. What happened to calling back up? It’s just never not enough Help at this location, And never a manager in to have a complaint with. Higher some more help or add some more machines to this store.
