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February 2024 by Ward Nesmith
“Z” exceeded my expectations. Her customer service was top notch. She followed through with every question I had. Everything about her is first class. I wish I had her on my staff.
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November 2023 by Alexis Diane
I worked with Vanessa and Jason, and they were invaluable with helping me. They stayed after hours to ensure that everything I needed was taken care of. I highly recommend this store!
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November 2023 by Jaja Jaja
Worked with a lovely young lady named Eboni, she was able to assist me with my Home Internet. I will be back to this store because the staff is Amazing.
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October 2023 by Sydnie Pope
Visited this store for a simple screen protector and ended up having to wait an hour for a manger that wasn’t present during my visit. Conflicting staff stories from we don’t know where he is to he’s on lunch and a very rude young lady by the name of EBONY. I don’t have any plans of visiting this store again in the near future. Practically children running a store.
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May 2023 by Danny Max
even tho they left me on hold and never returned, when I showed up they were friendly and he apologized even tho I didn’t bring it up. After he explained what happened, It’s understandable to forget when you get interrupted by another person bc I wasn’t even interrupted, just focused on driving, and forgot I was on hold with them lol. 4 stars bc I was calling about the iPhone 14 pro and would’ve been nice to get that answered so I didn’t have to stop there and ask In person.
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May 2023 by Naomi Hartness
This store always have employees that are able to take time to assist an 80+ yr old and I appreciate it
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November 2022 by Eboni Johnson
I went up there yesterday to finally after years upgrading my phone. I went in for iPhone 13 reg. I saw the Pro and decided to get that instead. Sales Rep ALEX told me they have no more 13 pro in gold but they have it in 14 and it’s the same price so we went forward with paperwork. I never saw the break down for what I was paying for just had blind faith. As I start transferring my files over it began to take longer than expected. Hours of transferring I still had more to transfer and my child started crying I had to leave Alex tells me come back before 5pm the next day. He calls me after store hours to tell me hes going to delete my videos and photos anyway and blamed it on the manager. My child was in the nicu these are videos of my baby gone forever. Only because Alex couldn’t wait and just wanted a sale. Memories gone. It’s one thing to lie about pricing and me to have a higher bill than expected it’s money it’s replaceable all material things. But my pictures and videos are priceless. He didn’t care. Sales rep Alex #083
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August 2022 by Gavin Stantz
Out of every cell service I’ve had T-Mobile has got to be the worst one… When I was with Metro I had 3 bars in my room then I switched to T-Mobile after buying an iPhone 11 and now I get 1 bar… Terrible service!!!!
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July 2022 by A B
He’s very patient and a great individual to do business with. He has exceptional customer service and is an asset to your company. Thank you Deshun appreciate you. If anything else is needed I will be going to see him.
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July 2022 by Tionna Johnson
All the coworkers were very professional and comfortable to work with. I seriously appreciate their help with any questions and further concerns about my account. Deshun was my favorite lol
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July 2022 by Jana Floyd
Wonderful experience at this location, very helpful and generous on T-Mobile Tuesdays.
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June 2022 by Alexander Andrews
Deshun was one of the employees I have ever encountered!! Would recommend this place over any other store!
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June 2022 by Beth Rolader
Eric and DeSean (??) were amazing!! They are so professional and went above and beyond to get our service switched!
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March 2022 by Shameah Smith
I went to this location to update my phone and Eric was extremely helpful. He assisted my mom and myself while making the process of upgrading devices so easy. If I ever have phone issues and am in this area I would 100% go back. Eric went above and beyond and his customer service was top notch. The entire staff was pleasant and approachable.
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February 2022 by Chasity Infalt
Eric and Alex were by far the absolute best to work with! Alex was attentive, knowledgeable and extremely patient, answering any and all questions we had and walked us through the entire process. Eric was incredibly friendly and welcoming never once making us feel rushed or like anything we needed was to small for him. They were both by far some of the nicest people we have ever met! Next time we are in the market for another device we will absolutely be coming in to see them both and will send anyone we know to see them as well!
