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March 2024 by Zoe Chafin
They have always been very good at working with me (a new owner) and explaining the process. I had many questions about the process, and they were patient at every step. Working with Jovanna has been expedient and she seems to know what I need before I must ask. Very courteous and understanding.
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March 2024 by Steven Bowman
Just started my business and they made it a breeze! Taylor thank you for being so responsive and making it a easy process.
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March 2024 by Tiffany McCurtis
We have been using Stallings for our insurance needs since 2016. Working with Crystal Rollins over the past years has been like a breath of fresh air. I appreciate her knowledge and timely response in handling requests and changes I call and/or email about. Thank you Crystal!
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March 2024 by Shlawnda Austin
Crystal is the best! So kind & professional! She is my go to for my insurance policies!
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March 2024 by Sam Sonive
I was fortunate to have Crystal as my agent. I had great service—got the answer(s) I requested promptly and she said she’d be back in touch at renewal time. Wish my insurance agent was half as helpful.
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March 2024 by Carlton Moore
Katie was great to work with. She listened, answered our questions, and found the best insurance value for our auto and umbrella policies. Our savings were considerable as compared to our previous insurance provider. Highly recommend Katie and this agency.
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March 2024 by k davis
Olivia is my new agent took over for Katie which I loved and Olivia has step up to the plate and given the same great service I have been receiving. Questions always answered Tinley and very helpful
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February 2024 by Rodie R.
Crystal was my agent and the service was excellent! I've never used an agency before and this experience was very positive!
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February 2024 by Renee Barnes
Unfortunately, this is an agency is unresponsive and inconsistent. They clearly aren’t looking out for my best interest and aren’t a help to me at all. Simply taking my commissions for all of my policies, and offering no other value. I am actively looking for a new agency as I’ve been a customer of Stallings for many years and yet I can’t get a return call, a return text, or return email any timely manner.My homeowners insurance premium has gone up by several hundreds of dollars. I tried to get answers and they kept saying they would review my policies but no one ever has. They’ve been too busy and has switched me to different agents over and over.When I have an issue or claim to file, I guess I’m simply on my own. Which I have been handling on my own so literally what’s the point.I guess my business is not important to this firm, which is great I’m happy to take it elsewhere. I’ve literally had trouble getting responses from them every time I needed something. So at this point, I will cut my losses and send my commissions to another agency who actually values my business. Hopefully when you consider working with them, make sure you are someone they are willing to respect and work with. I’m clearly not their type of customer.UPDATE:Just wanted to respond to the reply from this establishment. It's typical and pretty expected to pretend to be "shocked" and "desperately" trying to contact me. LOL! You say you have records. My dear, please don't go there. I have refrained from posting a review about your company for YEARS.And I have all of the texts, receipts, emails, etc. And would be happy to share all the details on a full blog post about this farce of an agency. Your reply is a clear attempt to gaslight and appear to be reputable and competient. When in FACT, each interaction with your agency has been painful!!!What exactly are you here for? When I needed to add a new car to my policy, it took me FIVE attempts to hear back. When I asked to get my home owner's policy reviewed, YOUR agency scheduled an appointment but NEVER called. The woman said she got busy but never rescheduled. I HAVE THE EMAILS, so don't pretend!You are a farce. You spend time pounding on the makeup and running after new clients instead of servicing existing clients.CHECK my emails to your agency. HOW many. How many have I sent, asking for a simply response to simple questions?? But you are unresponsive. And now you want to act shocked!!Your employee tried to contact me only AFTER this review went life. You are a fake. A phony. And clearly showing your true colors, character, and nature.Why don't you contact me to get me out of any future dealings with your firm. Take YOUR name off of all of my policies. And now, because of your reply, I will gladly share how for YEARS I've tried to be patient, only to be met with a lying, passive aggressive, playing the victim response. Playing dumb when you know your agency sucks. Please, do better.
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January 2024 by R B.
Unfortunately, this is an agency is unresponsive and inconsistent. They clearly aren't looking out for my best interest and aren't a help to me at all. Simply taking my commissions for all of my policies, and offering no other value. I am actively looking for a new agency as I've been a customer of Stallings for many years and yet I can't get a return call, a return text, or return email any timely manner. My homeowners insurance premium has gone up by several hundreds of dollars. I tried to get answers and they kept saying they would review my policies but no one ever has. They've been too busy and has switched me to different agents over and over. When I have an issue or claim to file, I guess I'm simply on my own. Which I have been handling on my own so literally what's the point. I guess my business is not important to this firm, which is great I'm happy to take it elsewhere. I've literally had trouble getting responses from them every time I needed something. So at this point, I will cut my losses and send my commissions to another agency who actually values my business. Hopefully when you consider working with them, make sure you are someone they are willing to respect and work with. I'm clearly not their type of customer. I have refrained from posting a review about your company for YEARS. And I have all of the texts, receipts, emails, etc. And would be happy to share all the details on a full blog post about this farce of an agency. Your reply is a clear attempt to gaslight and appear to be reputable and competient. When in FACT, each interaction with your agency has been painful!!! What exactly are you here for? When I needed to add a new car to my policy, it took me FIVE attempts to hear back. When I asked to get my home owner's policy reviewed, YOUR agency scheduled an appointment but NEVER called. The woman said she got busy but never rescheduled. I HAVE THE EMAILS, so don't pretend! You are a farce. You spend time pounding on the makeup and running after new clients instead of servicing existing clients. CHECK my emails to your agency. HOW many??? How many have I sent, asking for a simply response to simple questions?? But you are unresponsive. Why don't you contact me to get me out of any future dealings with your firm. Take YOUR name off of all of my policies.
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January 2024 by L F.
I worked with Crystal for setting up my auto and home policies. She was attentive and worked diligently until the set up process was complete. Thank you Crystal.
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December 2023 by Lisa Flo
I worked with Crystal for setting up my auto and home policies. She was attentive and worked diligently until the set up process was complete. Thank you Crystal.
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December 2023 by Indhu Lakshman
I’ve always received great service from Stallings Insurance Agency. With my latest enquiry, Jovanna was so prompt and wonderful in getting back to me on my questions and requests!
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December 2023 by Brenda Davila
Updating my auto policy was so easy. Jovanna quickly took care of everything I asked her to. She was a pleasure to talk to.
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November 2023 by Caitlynn Miller
I worked with LeeAnn on my home and auto insurance. She did a wonderful job helping me find the best policy and the best price! She was consistently available to answer any questions I had and made the process so easy! I also really love that this is a women owned company! 10/10 would recommend going to LeeAnn for your insurance needs!
