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“The online rental application is made so simple I was able to get my unit and all necessary information to access within hour. I like my unit so much and more importantly the price is very reasonable. I really recommend the facility.”
“The property manager at this location was very helpful. She answered all of my questions and I don't have a unit at her location. Thank you Ms. LaShana for the help”
“I just needed to say that the Manager at this location Nemo is absolutely the best. He has definitely went over and beyond. And has been great assistance my first time with a storage company and he has been amazing. Thank the god above cause I have heard some horror stories when it comes to storage companies”
“Upon my arrival, I was greeted by the most wonderful lady,Ms.Beverly,who gave me all the details necessary for a smooth transition to my unit.Ms. Beverly was extremely Professional and curtious. The Storage facility centrally located and has very easy access. Surrounding is very clean. Would give Ms. Beverly and the facility 5 out of 5.Truly great experience.”
“I have been doing business with the Fortress Storage (Douglasville location) for nearly a year now and have experienced nothing less than outstanding customer service. Jessica has been amazing in delivering such service. She is one who takes her position very serious and without question leaves you with complete satisfaction and no regrets whatsoever in making the choice to do business with them. The property is very well maintained. She is a great asset to the company. I feel that any company would love her presence
Thank you,
Dionne P.
Satisfied Customer of Fortress Storage
Douglasville GA”
“I believe the managers name is Debbie. She is excellent, professional and friendly. Such a sweet personality. Explained everything to me in detail and made it easy for me to make the decision to use Storage Depot.”
“Have had a pleasant experience until now. Have been trying to talk to someone on the property for 2 days now. Called the number and someone at another location answers and can not help with problem. They say that we will be called by somebody at the location who can help. Have been waiting for that call for two days now with no results. my unit is 3012.
After talking with another unhelpful call center person, finally talked with Dominic at the site and as usual he was very helpful and the problem was resolved very quickly.”
“We rented a unit here for four years. It’s an excellent facility. Climate controlled, clean and all on one floor. The management team is very easy to work with. We enjoyed our time there very much.”
“One of the most professional places to rent from, excellent prices, the service was outstanding and what can I say about my overall experience with Metro self storage 100% AMAZING thank you Lisa for everything you’ve got a new client.”
“Rebecca is very attentive and knowledgeable about her work she’s also kind. This is what professionalism looks like. If you are looking for a reasonable priced and clean storage space checkout this location.”
“Deborah was the greatest....she is a shining star in customer service, knowledge of the company, and giving the client what they need during the stress that comes with moving. She was professional and made sure I had the right truck to fit my move. I can tell you this professionalism and courtesy extends through the others at this Uhaul...they are friendly and know what they are doing...THANKS!!!”
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“Susan, the manager, is great to work with and found a unit within my budget. The facility is clean and well kept. Highly suggest the staff and Extra Space Storage.”