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February 2024 by sherriberri404
The pharmacy tech was horrible. She was rude and didn't bother to add my insurance to cover the prescription and attempted to charge me out of pocket. Additionally, the antibiotic that was called in with my meds, a full day earlier, was never processed. She told me she was going to lunch and I would need to come back later. The pharmacist was very kind and professional and stepped in and processed the order immediately. If it were not for him, they would've received one star. We have been with Walgreens for years but recently purchased a home in a new area. I guess it's time for a new pharmacy as well. As the comments seem to have a recurring theme, Walgreens is aware of which staff members are problematic. Perhaps they are okay with losing money at this location.
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February 2024 by kat
This pharmacy is a nightmare. They have no idea when they will be able to fill prescriptions and are so rude over the phone. The young lady who works here is always overwhelmed and does nothing to try and help you even when you are asking for help or a time frame on picking up medication. The prescriptions were sent over almost two hours ago and she told me as a sick patient to come and wait for the medication because she wouldn’t be able to give me a time it will be ready. This is not our first rodeo lady. I have never experienced this with any other pharmacy ever. How bad is your job? You work in a pharmacy where people are desperate for some help and even in their time of need, you have the audacity to treat them poorly. It’s healthcare, literally it’s your job. Maybe find another one.
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December 2023 by Anthony Shumaker
Great friendly service, in and out 15 min
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October 2023 by Gregg Murphy
My daughter just got home from the hospital with pneumonia and sepsis. All I needed was a yes or no answer about a drug interaction. Because her allergies are starting. The pharmacy techs answered twice and long hold times on terminal hold. The pharmacist would not answer the phone or answer my question. It's irresponsible and un professional. I have had to call the corporate office over the last year because of my mom. It seems to be the only time to get this pharmacy to do their job.
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September 2023 by SLauren Ensley
The pharmacist here is wonderful. Blaise goes above and beyond to provide the best customer service.
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July 2023 by Thomas Lau
If I could give less than 1 star I would. I have had nothing but less than ideal experiences in 3 months of coming to this pharmacy from not being able to register to text alerts to constant confusd or even miscommunication. Was told on Friday my prescription was filled but could not be picked up until the next day because of regulations out of their control....which is perfectly fine and acceptable when I returned the next day to pick up my prescription I am informed that the medication was no longer in stock and to return in an additional 2 days knowing I am already without the medication. Then acted offended when I was confused as to why my prescription that was only limited by a pickup date the day before was now delayed 2 more additional days. And thats only the most recent blunder. Posing questions such as " who did I speak too?, who told you that?" I can assure you I am not repeating your pharmacy techs statements for my pleasure or benefit and know I didn't write down names of the people involved in my failed drive thru pharmacy pick up.
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May 2023 by Sherry Nicholl
They never answer the phone. They don't order prescriptions when out of stock. They don't inform you that they don't have a medication. Wait on hold for over an hour only to be disconnected. I have had 3 phones on hold, simultaneously, and the recording keeps repeating, one caller ahead of you, on all three phones. Every month same song and dance.
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May 2023 by Kathy Cranford
Mr.Hunter Smith is the best pharmacy Tech, he greets you with a smile and a hello. The other Techs need to learn from him how customer service works. He's very professional seems to love his job. The pharmacist she is great. Thank you Hunter.
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May 2023 by Diversified Repair & Renovation
Awesome, especially Destiny who welcomes me by name and wears a smile.
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April 2023 by Babs Cagle
I have been a long time customer but tonight is the last time I can see myself going there. The pharmacy tech Lay could not have been any less caring at the drive though window. I went in and she didn’t want to help me find activated charcoal, neither did the pharmacist. They called someone from in back, who was nice. When I explained I would not be back Lay told me in an overly cheerful way to have a nice evening. Then she ran out of site so she couldn’t be seen laughing like a child.
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April 2023 by Chris Stephens
I have used pharmacies in many states as I travel a lot. This one is just awesome. I have never had to wait very long VS any other pharmacy. The pharmacist, Joan, is JUST AWESOME. Over many interactions I have had she always goes above and beyond the call and is truly kind and a really great person. The tech, Hunter, Is just awesome too. He handles the drivethru, counter and phones at the same time yet gives each person kindness and the time they need. Its really like your the only person when they are helping you. This is WAY better then other pharmacies I know of. WHat is more amazing is its consistant. Over months its exactly the same care, efficiency and kindness.. High Five Joan and Hunter.
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April 2023 by Rob C
This place sucks, slow and rude. I been waiting hours, and they can't even give me a time.Why did i tell them to send my prescription to Walgreens, this place never changes.
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January 2023 by C. W.
Wrong hours are constantly posted online, phone messages, door, and drive thru window. They are not consistent and it’s frustrating. Definitely call to make sure or you will waste a drive there. They are usually backed up too! The people are nice, but if I have such a small window to get things done, then it’s frustrating.
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December 2022 by Kristina
You're better off going to any other pharmacy. This one never has prescriptions ready on time.
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December 2022 by Shannon Stevens
Come on Walgreens hire just one more person in the pharmacy!!! One to work the counter and one to work the drive thru!!!!
