-
November 2023 by claudia quezada
The manager at this establishment is so rude and mean. She does NOT LISTEN TO THE CUSTOMER!! 0 stars
-
October 2023 by Victoria Walker
I stood at the photo area for over 10 minutes while an employee(manager) was just sitting there. I felt purposely ignored and disrespected. She wasn’t doing anything and didn’t even acknowledge me. I literally had one small question. Never coming back
-
July 2023 by Jeremiah Omosa
Called at 7:30 pm 06/06/2023 and was attended by a very rude lady who couldn’t listen to what I was requesting for.pathetic
-
May 2023 by Joseph Brewer
Here lately the pharmacy has had my medication in stock, thankfully, because running out is not an option.
-
April 2023 by Rymzz Dj
Rafael in the pharmacy department has the nastiest attitude of them all, I get my prescription from there monthly and everytime I go there he is rude unprofessional and unpleasant. He barely speaks and when he does its with “can I help you?” With the nastiest look ever. Stop putting rude people in customer service positions….
-
February 2023 by Jay
Terrible customer service. Don’t ever think you’re just going to “run in and out” because that’s not going to happen. You’re going to wait in line while one person is ringing up someone with 57 coupons, followed by someone who needs a price check, followed by someone who is paying with a check, and so on and so forth.There’s never anyone on the floor, so don’t think someone will help you find something either.
-
September 2022 by jasmine brazile
Excellent customer service from every team member that I came in contact with on 9/13/22 @ 4:45.
-
September 2022 by Trebla Gray
I went her for a Covid test, and the tech understands the assignment. Today I received my results in less than 30 mins. I believe that she felt that I needed/wanted my results quickly. Thanks Highway 5 Walgreens
-
September 2022 by May A. Rich
If I could give zero stars I would I'm sick and tired of that black woman in Pharmacy in Douglasville on hwy 5 she think she own the place talking to customers any kinda way.. not realizing we're the one's that keeps her with a job, not to mention all of us that visit the Pharmacy are already going through something doesn't need any add on .. if you need medication I suggest you take you business elsewhere because when I'm not feeling well i atlases want to be treated with respect and like I'm human.. In this store I've spent well over a $1,000 in one month and until she's no longer at this store I will not be giving Walgreens my money..
-
April 2022 by Niki Mcafee
Went in there this evening, the price for Bluebell said 2 for $6.00 the manager clearly saw the sticker in the wrong place and didn't give it to me for that price. The same thing happened Sunday when I showed her a hairdryer on line on sale for 15.00 when she clearly saw it was that hair dryer but too afraid to honor the online price! She would rather lose a customer than do the honorable thing which she clearly saw the error both times. Then I asked the cashier if I had any points and she rudely got sarcastic! I'm in that store 3 or 4 times a week and I am not the type that tries to get over but sometimes when things are marked wrong then be accountable and satisfy the customer. If it weren't for us, then they wouldn't have a job! I am done shopping in this store, this is nothing personal to the decent employees but tonight was the last straw. I can and will spend my time and money where it's appreciated!
-
April 2022 by Pamela Grier
This store is totally unconcerned with your needs. I am having my medications changed to CVS. Tired of being treated like I am bothering them for asking a question
-
March 2022 by Bree L.
DON'T BOTHER WHEN IT COMES TO GETTING THAT BOOSTER SHOTTHE PHARMACY IS NO HELP AT ALL!!!WHILE TRYING TO SCHEDULE FOR THE BOOSTER, THEY COULDN'T HELP AND TELLS ME TO CALL 1-800-WALGREENSWell try the # yourself ... 1 ad after anotherNo choice for scheduling the covid, as a matter of fact the name Walgreens is not mentioned ? THIS STORE DOES HAVE TIME FOR YOU AND ARE NOT COMMITTED TO CONTROL OF THE VIRUS, I GUESS.Sorry the pharmacy is giving the store a bad reputation because the store really run a tight ship! No problems with the store, just the pharmacy and it goes way beyond the shots!!!
-
March 2022 by Bellah Baptiste
Cashier this morning 2/25 was rather rude ...no customer service at all..she literally cashed my items out put my receipt in bag and walked off...leaving me at counter..Maybe she was having a bad ,day but I felt offended. Bad customer service if you don't like your job quit.
-
February 2022 by Valerie Sanders
Do not go to this Walgreens for prescriptions. This Walgreens charges the highest amounts for any and all prescriptions. GoodRX is accepted almost any, and at every other pharmacy, such as Publix, Kroger’s, Walmart and etc. This Walgreens at this location is charging 100% for prescriptions, and at other Walgreens (locations), are charging about 5-10%, for your prescriptions. If you don’t have insurance, please go elsewhere and if you do have insurance, and may have to pay out of pocket for some prescriptions, don’t go here. Lane (the pharmacy manager), has a very smart mouth, and Jamala ( pharmacist), is in another time zone, and totally spaced out! Both are very unprofessional. I’m not dealing with Walgreens ever again. I’ve said it before but this is it. If I had it my way, I would drug test EVERY Walgreens employees, every single day! Also test them for Alcohol! They just don’t make sense, never!
-
November 2021 by Alex McLendon
Pharmacy tech had me wait for 30 minutes past my scheduled appointment because they wanted to go to lunch. Abysmal customer service all around.
