“Customer service and selection is superb. Their paint is superior to HD and Lowes and comparable in price. Covered our living room in new house with one coat. The brand we used was the Sherwin Williams Super Paint.”
“Personally I wouldn't shop there. I've to go in there because that's where my boss gets his paint. The female clerks are very rude!!! It's probably just me.”
“Bought a chainsaw bar from this location. When I got home, put it on the saw and it was bent. Went back to the parts department and was DENEID both a refund and/or exchange of the defective part. The exact words of the fellow behind the counter was "you should have checked to make sure this new part wasn't bent before you left the store."
Update: The very polite and professional parts and service manager, Stan, reached out to me over the issue, and has agreed that it is necessary for a replacement bar to be mailed to me at my home town 2 hours away.
Although I had a foul experience with one employee here, management saw to it that I was treated fairly in the end, do I redact my initial rating. Would be five starts if it hadn't been for the confusion and negligence of the staff member who troubled me.”
“I walked in only to do some comparison shopping and was greeted by the smile of Diamond! I wasn't there long before I knew that I didn't need to go anywhere else. Great customer service from Diamond and all who were there. I will never again buy paint anywhere else but PPG!”