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June 2023 by Granny of Eight
The initial process was easy, gave a fair quote for monthly rate,our son is pretty satisfied with them. So, i would say so far so good.
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November 2022 by Ms Pittman
I must say Ms. Jamie does her job very well !! Wish my boss was helpful, nice, and kind !
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November 2022 by Ronnecea Clark
Terrible customer service
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November 2021 by Tissh Brown
Great customer service from Jaime n douglasville store
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November 2021 by Tavarous Johnson
Knowledgeable, courteous, Loya Auto Insurance
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November 2020 by renard allen
In office personnel was very attentive to my issue. The adjuster assigned was uninformative and dismissive.
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November 2020 by Joshua Montgomery
They really care about you, not just your money.
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November 2019 by Sh'Jwana Muhammad
Shanel and Amalia are very professional,courteous, knowledgeable and efficient..Great spirit and very pleasant. I will recommend Loya Insurance because of these two ladies...
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November 2019 by Jenifer Ketterer
Cheap insurance but you can’t pay online or after office hours.
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November 2018 by Mama Bear
Unprofessional rude staff. They make the customer take the fall for their mistakes. Customers obviously aren't important to them. Don't sign up for auto pay because every month the payment is drafted on a random day. The office is outdated and smells of mildewed carpet and nasty bathrooms. Untrustworthy with people's money so who cares if the rates were lower than big name insurance companies when your money is unappreciated and you're being talked to like disrespectfully. I see them giving people a hard time if they got into a wreck. I switched to Gainco and they are amazing and their rates are just as low .
