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February 2024 by Copico Financial Services
Hate this location…. I’ll literally go all the way to Austell to avoid going there.customer service sucks. Especially the 2 ladies at the “customer service” desk. Don’t waist your time here. They refuse to give me the general or districts managers information… finally located corporate CEO’s contact info on The “Who are we page” definitely typing up a formal complaint.
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February 2024 by Jason Agan
good deal on a new dryer
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February 2024 by Millie Rosario
I found what I was looking for quickly. This store was exceptionally put together on this day. Aisle were free and clear. Staff was available to assist. Cash registers and self-checkout were running smoothly. I was in and out.
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February 2024 by Luis “Aleman Detector” Aleman
its a nice store they have everything that I need.
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January 2024 by ALFA X
EXCELLENT Customer service, very clean store I am very satisfied with my purchase Thanks for the great customer service I will return.
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January 2024 by iconic photos
Not sure what happened to this store. Haven’t been here in about a year and the customer service has degraded. First day I came in a lady was nice enough to ask me what I needed but the associate she handed me off to was very aloof and walked past me while she was saying I needed help. Then the next day I had to come back and make a return the cashier lady on 01/20/2024 saw me waiting and took her time getting to me, then said “what you got”, I said to her “what do I got?, how about a hello”. I’m not sure why this place is so lax or as if they aren’t getting paid to be here but it’s quite a difference from my experience below.The people here are usually VERY helpful! Thank you to Ryan in plumbing for all the help. I had to visit the store twice and each time he was VERY helpful. Great service.
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January 2024 by Nathan TH
My wife signed up for the workshop and was even sent a email reminder the day before. Then you postponed it, but did not give any type of notice. My wife packed the kids up and drove over 30 minutes one way only to find out that it was postponed. A email of that would have been nice so that people don’t gotta their way for nothing. Then you guys weren’t able to provide any aprons. That would have made it somewhat worth the trip. The first experience wasn’t pleasant. Do better!
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January 2024 by John Galloway
Store is always clean and well stocked.staff very friendly and helpful. Always a very good shopping experience.
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January 2024 by Sandra Dawson
Good Home Improvement warehouse. I especially appreciate the veterans parking.
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January 2024 by Johnny Beard
Excellent Garden Staff
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January 2024 by Regina
I just want the say this Lowe's has excellent customer service. My husband and I went there to purchase security lights. While we we were there, we decided to look at security doors and needed help. James came to our rescue. He was so very knowledgeable and customer focused. He was able to answer ALL our questions and was also able to give us some great advice on choosing a door. Thank you James and thank you Lowes for having such dedicated employees!!
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January 2024 by Mrs Lynn
Had exactly what I needed. Very nice customer service.
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January 2024 by Buster Ray
Same as all other Lowe's stores.
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January 2024 by J J
I purchased a Christmas reef from Lowe's in Douglasville location. In the store, the reef with the lights worked fine but When I got home to hang the reef on the door the only a few of the lights were working. I took it back to Lowe's a couple days later and the customer service representative said that I could not return it. All sales were final but it didn't say on the receipt.
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December 2023 by Jay Money
Scott... your customer service put me in the Christmas spirit as we shopped for our our microwave. Your Lowes deserves 5 stars today as a result. Thank you.
