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August 2024 by Ryan Long
Love Dr. Moody! Whoever’s job it is to answer the phones though.. I have called over and over for days to try and get an appointment. I’ve left a message weeks ago. Many times when I call it says its not their office hours anymore - when it is! If someone answers the phone they say “please hold” over you and put you on hold to never answer the phone again. And I’ve been on hold 15+ minutes and had someone answer and quickly hang up to get you off the line. It is so ridiculous. He should get on a scheduling app (“the scheduling app” perhaps). He’d save money on whoever’s job it is to answer the phone and have more appointments.
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August 2024 by WR Wolfe
Cannot ever reach anyone to make an appointment - I have been calling for 4 days - trying to follow up after a hospital stay. Voice mail immediately states, our office is closed but then goes on to tell you that the hours are 8AM to 5PM Monday thru Thursday, Please fix your dang phone system. I have called 4 times today alone. Will likely end up loking for a new primary physician due to bad practice management.
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August 2024 by Rebecca Bass
Went once for an annual, wasn't super happy, wasnt a bad experience either with the doctor I saw but figured I'd keep going anyways. I have been trying to call the past 4 weeks and they never answer the phone. Don't return calls. Or they have the auto message saying the office is closed. During working hours.
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April 2024 by Melody Brown
The phone service is terrible
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November 2023 by Terrence Davis
Im about to give up on this practice. Their phone system is atrocious and you can never get in touch with anyone.
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July 2023 by Tammy W
Can never get through. Answering service constantly saying their having issues with their phone
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June 2023 by Sandra B.
Dr Moody is an amazing physician. He has taken care of our family for almost 30 years. He is caring, compassionate and an excellent doctor.
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June 2023 by Tyschell Lee
I love everything about this Medical Practice. The Staff as well as Dr. Moody really cares and takes their time to help you understand what is going on with your health.
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June 2022 by Melanie Mills
Awesome all the way aroud!
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January 2022 by Pat Forte
Great customer service, very efficient staff, wonderful doctor. Would recommend!!
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August 2021 by Rodeo R Die
Dt. Moody real good guy. A Morehouse Man, he knows his stuff. Great customer service. The ladies that draw blood, are hands down the best in the game. Everyone in the office are really sweet
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April 2021 by King K
Called to make an appointment and couldn’t get anyone on the phone. Was on hold waiting for 15 minutes. Definitely not going in if I can’t even get you on the phone.
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February 2021 by Melissa R.
Dr. Moody is one of the most genuine honest doctors I know I'm so grateful for his thoroughness and concern! Ok
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January 2021 by Chloe Augustine
Dr. Michael Moody is absolutely hands down the best Primary Care Physician that you'll find anywhere hands down.
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November 2020 by Jazz Moore
Dr. Moody is a wonderful man and Amazing Doctor!!! The best bedside manner you could ask for always so nice and understanding.. The staff is very friendly makes you feel like family. #myfavoritedoc from:Jasmine Dickens
