JCPenney is a well-known retailer offering a wide range of apparel and home furnishings, with a history dating back to 1902. The store provides customers with various options, including kids', men’s, and women’s clothing, footwear, jewelry, and accessories, along with free shipping and curbside pickup. Recently, customers have reported mixed experiences at the Douglasville, GA location. Some shoppers encountered rude treatment from employees while trying to enter the store, as the gate to the mall was not opened. However, many customers appreciated the helpfulness of staff members, particularly in the salon, where one employee went above and beyond to assist a customer. The store also offers a new beauty concept featuring popular brands. While some shoppers found the women's section disorganized, leading to challenges in locating items, they noted that great deals can be found once items are located. Overall, JCPenney aims to provide style, quality, and value, despite some recent concerns regarding customer service and store organization.
Wonderful place, extremely professional and friendly.
May 2024
Lots of good stuff on sales and good deals. Service was friendly and helpful. I enjoy shopping here, great place.
March 2024
Went looking for a nice dress shirt for my husband, who is 6'5, and in their Big and Tall section, we found it. A little pricey, just under 100.00. I believe it was the Shaq label. It was just a plain white dress shirt with one pocket and had a nice collar.
