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September 2024 by Gail McKay
Melissa G. is one of the best insurance agents we have ever used!
Been a State Farm customer with Janice Thompson for many years.
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August 2024 by Mar Mccune
great customer service
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August 2024 by Linda Steadham
The agent was very helpful by giving me information about my coverage and even looked up extra information I needed.
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July 2024 by VALERIE KIRKPATRICK
Very nice and completed everything I needed done for our new place! Very appreciative
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July 2024 by Deysi Vasquez
Thank you Melissa Garza
I am very happy with this company, they are very friendly, responsible and they have the best price on car and home insurance.
-I am very happy with this company, they are very friendly, responsible and always attentive and they have the best price on car and home insurance.
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July 2024 by Conway Bennett
Great help from breaking down to payment
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July 2024 by Gabby Dsgrngs
Heheee just Save 227 dollars AND 60 CENTs on car insurance with you!!!! Thank you so much!!
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June 2024 by Faye James
The agent was very patient with me!!! God Bless!!!
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May 2024 by Tammy Droll
I had Insurance with State Farm for 20 years and they have always done us right! They go above and beyond.
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May 2024 by Mitchell Weaver
A representative from Progressive transferred me to this agency. Laurie answered the phone and set up my new car insurance policy with just a few questions. She was polite and answered all my questions.
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April 2024 by Nervina March
Janice Thompson State Farm Agency is the absolute best. The friendly staff there is amazing ? also when I call I get top notch service I have been with State Farm for over 20 years and I have been more than satisfied with how they treat me. Mrs Janice and her team always go above and beyond. I recommend State Farm Janice Thompson Agency on Fairburn Rd in Douglasville. You will leave with a smile on your face!!!!! Thanks for all you do!!!!! Nervina March ☺️
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April 2024 by Nancy Bailey
Spoke with Laurie on 2/28 regarding 6 mo increase in my insuurance since I barely drive anymore. She was supposed to text me a link for a discount if you take an online course. She didn't !
I also asked her to please review my policy for ways I could reduce my cost by changes I could make to my coverage. I haven't heard a word from her !! Very disappointed in service
I asked for but didn't receive. I would like to hear from Janice about this. Thanks so much.
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February 2024 by Tracy Philpot
I have been with this State Farm office for 23 years. The staff is Awesome! Janice and Michelle always make sure that I am taken care of. And I highly recommend this office to anyone who needs property or car coverage.
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December 2023 by Sophia Chokrane
Laurie was rude, didn’t even try to offer me a better quote. Once I told her what I paid she just said thanks.
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September 2023 by Tracy Stoddard
Awesome Insurance company..they REALLY take care of their customers.
