Internet Service Providers in Douglasville, GA

“I went to a tmobile store at Arbor mall for help with my phone. There were 3 employees in the store that did nothing to help me. They didn't even try so I went to the sore on hywy 5 # 5522 and immediately as I walked in the store I was greeted by a couple of very pleasant employees whom I now know to be Selecia G. and Richard the manager. They were so attentive, knowledgeable and patient as I am a senior citizen and can't always maneuver some of these newer phones. Selecia G. stayed with me the whole time without getting discouraged or impatient. When I left there I was so pleased and satisfied and the reasons for my going into the store were solved. I recommend anyone that may have any questions or concerns concerning their devices to go to this location and you won't be disappointed. Thanks and on the other hand avoid the location in Arbor mall, Douglasville.”

“Chris was amazing and had great customer service! He helped me upgrade my phone last month in May. When I left the store its been on me to leave a review!! Here we are in June and I was like I still need to leave a review for him. That's how good and helpful he was lol. !! Highly recommend.”

“A world of difference in terms of customer service and their ability and willingness to help. Avoid the franchise store nearby. They can't help with any issues you might be having...”

“Shaun was/is the best, A+I was very upset with an issue and was ready to shut down my account with Xfinity! Shaun engaged me as soon as my girlfriend and I walked into the store, was ready and willing to help me immediately. He was just finishing up with another customer, came over a few minutes later, and took care of my issue which wasn't a quick fix. He explained to me what was needed to address my needs with accounts department and even dialed customer support for me to push the process along. My issue was resolved a short time after that. While helping me, he still found time to greet other customers that just arrived into the business.Shaun is the embodiment of what true customer service should represent. He was: friendly, had a smile on his face, knowledgeable, eager to help, outgoing in his service to solve the issues, sociable with a substantive conversation, honest and truly wanted to make our experience there a happy one. I felt at ease the entire time, I wasn’t pushed to purchase more than what I needed. He was polite to my girlfriend and shared some great similarities since they are both from Queens, NY. Again, we only found this out because he was so engaging with us with a great conversation.I hope Mr. Xfinity sees this review and understands that they have a great employee working for them who is actually trying to keep customers happy with the business; had it not been for Shaun, I was about to walk out and go with another provider due to my frustration. He made me believe that Xfinity is worth staying with! Shaun, welcome to Georgia and I hope the sky is the limit for you and your wife, thank you so much from Jennifer & Michael.”

“It was close to closing time and the guys that was working in there was very nice and help my daughter anyway thank you guys so much you're doing an awesome job have a great day”