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“Bought a chainsaw bar from this location. When I got home, put it on the saw and it was bent. Went back to the parts department and was DENEID both a refund and/or exchange of the defective part. The exact words of the fellow behind the counter was "you should have checked to make sure this new part wasn't bent before you left the store."
Update: The very polite and professional parts and service manager, Stan, reached out to me over the issue, and has agreed that it is necessary for a replacement bar to be mailed to me at my home town 2 hours away.
Although I had a foul experience with one employee here, management saw to it that I was treated fairly in the end, do I redact my initial rating. Would be five starts if it hadn't been for the confusion and negligence of the staff member who troubled me.”
“This is my favorite company and best customer experience I have ever had.
I made a mistake on my order (online) and called them before 8:30 in the morning and they answered on the first ring. They answer online this fast too.”
“I've gotten chickens here, feed and all kinds of other stuff. The staff is great and friendly and always asking to help so I like coming here more than most. I always stop in first before going to another spot”
“A very great business to me personally we used Apex Plumbing on Hwy 41but the help Mike gave was so professional learned much was so helpful wasn't there long put me on road fast. Ty Winsupply.”
“I went to my local Home Depot in Douglasville and proceeded to customer service. I was greeted by a lady name Gina. I told her what my problem was with something that I bought and she went out of her way to assist me. Ultimately, she had to turn me over to a Lady named Mrs. B. Mrs B provided me with outstanding customer support and took care of my problem.
Gina and Mrs. B are two ladies who make things happen, and I am very appreciative for what they done for me. Thanks, Ladies”
“Thank You Devante, mills works, for your help in my informed decision regarding purchasing the thermal wall planks by Westwood Millswork
We completed the job and it looks absolutely gorgeous to me☺️”
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“Sid was absolutely wonderful. Superb customer service, in helping me and my daughter with our furniture needs. I recommend this location to anyone looking for great deals on furniture.”