-
March 2024 by Shelly W
The older guy here is the most nastiest stranger that I’ve ever met. My whole order was made incorrectly, but he acted as if he was doing me a favor by remaking it. I ordered through the app, so of course I’m expecting to pick up my food and go straight home after a stressful day. Even so, I was not rude about the situation. This is my second time having an issue with this male. Any other time that there’s someone else in charge, I never have an issue with my food or service. This guy should not work around people with that nasty energy.
-
March 2024 by kendrea walter
If I could it would get no stars. I swear I hate this store. This has been the worse experience I have had with any Dominos store. If they not rude, they hitting on you when you get to the store, and they consistently mess up my order. If they get my order right, then its burned, then I have to get a store credit instead of them fixing it right the first time. Sometimes the ingredients aren't fresh and other times they just don't care how they fix the pizza and it looks a hot mess. I take full responsibility for even coming back and giving them another chance but I will never make that mistake again ever. I have truly learned my lesson, I will never deal with this store again. In all the time I have been eating Dominos this is the worse store in history. And to add to this the store is not always clean. Never again. But I will stick to the one I have been going to and take that ride.
-
February 2024 by Solomon “King Kong” Roberts
I would like to recognize Zach and Peter for their outstanding customer service. They truly went above and beyond the call of duty. I came in at 12:30 midnight with an issue with my pizza from earlier that day and Zach resolved my issue without hesitation. Peter was also very helpful in helping me resolve another issue that I had with a previous order from January. He took down my information and forwarded it to the proper person. Overall I was very impressed with both Zach and Peter. I will definitely ask for them both by name the next time I come.
-
February 2024 by Justin Morante
Always clean, always professional always fast.My family has been frequenting this Dominos for more than 20 years, even when it was located across the street.Don’t let the man-Karen’s dissuade you with their reviews complaining about to little pepperoni or they had to wait a minute or two.Just grabbed 2 cheese pizzas and a chocolate lava cake! Delicious Sunday dinner.Parking: Ingles lot.Kid-friendliness: A neat window with step so kids can watch a pizza be prepared.
-
February 2024 by Yoki S
If I could give this location a big ZERO, I would. There is a new manager there; he has probably been there for less than a year, and he is RUDE as hell; not customer service skills whatsoever, and they take FOREVER to make the pizzas. Today, he was there by himself with an equally RUDE employee, on a SATURDAY, go figure?. By the reviews of others, I see we all agree the place SUCKS...I don't even know how is it they are rated at 3.7 with all these 1 stars they have on here. I live two miles away and rather would go to the other side of Douglasville going forward.!!!???
-
January 2024 by Tank Tank
The service was bad I called my order in 25 minutes before I got there had to wait another 30 minutes to get my food the fat girl that was there today 1/24/24 @7pm was very rude to
-
January 2024 by WR Wolfe
I don’t order anything from this location anymore. Food is expensive and poor quality - bland and tasteless. This is more about the employee- parking all around the building- don’t use dedicated parking spaces and speeding out the rear exit when heading out for delivery. I was almost hit by delivery driver flying through the parking lot. Drivers need to slow down in the parking lot. Dominoes is not the only business in this shopping center
-
December 2023 by Robert J.
They are right down the road and we have been waiting over an hour. That is ridiculous. They need to let people know it will take that long. What are we tipping for?????
-
December 2023 by Z
Management was very rude and disrespectful for no reason, food was mediocre and just not good enough to pay $20 for 2
-
December 2023 by Jerome “Mr. Jay” Robinson
Pizza at Dominos is good for that area, quick and consistent and always available. Never had any issues with this location.
-
November 2023 by Ernest B
!!!!!Beware!!!!!! Ordered and paid through UberEats but a Domino’s driver showed up and said it wasn’t paid for, and that they don’t do 3rd party apps!
-
November 2023 by Edward Eaves
OK. We all go to fast food restaurants and most of the time you have great service.I patronized this location on 10/23/23. The young lady you see in the photo waited on me. I ordered the Cheesy bread. I gave her a tip.I arrived at my job and attempted to eat my food. The cheesy bread had no peperoni. I called the store on 10/24. A FEMALE manager or supervisor told me she would put my name in the computer under my phone number and could get my food replaced. I asked her may I simply get a pizza next time and add the difference. she stated YES! I was happy.I went to the store on 10/26/23 at or about 730 or 745 pm. I approached the register and was immediately met with RUDE JUVENILE like conduct by a young lady with braids who was making pizza. She told me in a very nasty way I ordered no food on the 23rd.Then, Tommy, the manager approached the register. He looked my phone number up and saw that I ordered on the 23rd. He responded in the most NASTY and unprofessional way what do you need? What are we doing here? I told him the young lady who just entered the store and walked past him with the braids can confirm I was in the store on 10/23 because I tipped her that night. She looked at me as to say so what you tipped me SO WHAT? And simply walked away.Tommy, asked me what I needed. I told him I was replacing my order and I wanted a pizza instead. Tommy, rudely and argumentatively stated to me no you have to ORDER the same thing. I was floored. I requested to speak with his manager. Tommy REFUSED to give me her phone contact.I sat down and waited for my food. Meanwhile I witnessed unprofessional employees cursing and dancing in the store.My food came out of the oven. Tommy boxed my food up. I stood up to retrieve my food and suddenly Tommy WALKS TO THE BACK OF THE STORE WITH MY FOOD AND COMES BACK THREE OR FOUR MINUTES LATER. WOW!He hands me his name and his bosses name on paper with no PHONE contact.I have a question. Why did you take my FOOD to the back of the store? Do you think this was smart? Do you think this was policy? Moreover, di you think this is a HEALTH violation? I did not EAT this food. I arrived home opened the box and found paper or some type of object in my food.Simply put EMPLOYEES at this location cannot be trusted with your food and this location is at best a ZERO rating.
-
October 2023 by lawanda earley
I ordered a pizza at 808pm. Was told it would be there by 850/908. It is 1110 and i am still without my order. I called the store multiple times, no answer, answered and hung up on. I am an understanding consumer but I have my limits too. 3hrs no pizza, no call, nothing. If you are unable to fulfill orders for staffing shortages or whatever, stop taking the consumer orders. Bad business practices.
-
October 2023 by Anthony Amato
Tried multiple times to have my incorrect pizza fixed through their customer service app. But they don't care and just push my concerns to the side .
-
October 2023 by Azaria B
Please be careful of ordering from this location. My order was. 22.99 and a day later my total was updated to 24.99 the employees are adding additional tips for themselves. Someone needs to tell them that that is stealing. I will be contacting corporate regarding the issue
