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March 2024 by Aisha J.
Decent tire place. I went here to get two tires for my SUV around 9am on a Monday. There were about five people in front of me in line. The line moved fairly quickly as the gentleman checked us in. The reason for three stars instead of four is because there were customers that were serviced before me that came in AFTER me. I actually had to go to one of the mechanics and ask why were they serviced before me. He found out and mentioned that I was next. Once my car was done the employee told me why it took so long which was due to them looking for the specific tires for my SUV. It would have been nice for them to tell me this prior instead of the long wait and me having to go to them. I would give them another chance as this may have been a one off.
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February 2024 by lams Dee
Great price and good labor
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February 2024 by Narvey L.
Left my rim with scratches. Waited about 2 hrs to change 1 tire. Good service though.
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February 2024 by Rusty Cole
Recently visited Discount Tire in Douglasville for a new set of tires and the experience was outstanding from start to finish. The staff there truly knows the meaning of customer service. They greeted me warmly as soon as I entered, and the level of professionalism was evident throughout my visit. They were quick to help me find the best tires for my car, considering my budget and driving needs, without trying to upsell me on products I didn't need.The waiting area was clean and comfortable, making the short wait time pass by pleasantly. The installation process was swift and efficient, with the technicians taking the time to explain the care and maintenance of my new tires. They even went the extra mile to check and adjust the air pressure in all my tires, ensuring everything was perfect before I left.Pricing was transparent, and the value received was excellent, especially with the discounts applied. It's clear that Discount Tire in Douglasville prioritizes customer satisfaction and quality service. I left feeling confident in my purchase and impressed by the team's expertise and courtesy.I highly recommend Discount Tire in Douglasville to anyone in need of tire services. Their commitment to excellence and customer care makes them stand out in the automotive service industry. A big thank you to the team for making my experience so positive!
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February 2024 by Susanna Myers
Needed tires while on road trip , fast , very nice and back on the road in less than an hour
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February 2024 by ben ni
Horrible customer service and extremely unorganized tracking of appointments and services schedule. Not to place to buy tires and expect cohesive strategic services
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February 2024 by Phillip Ackerman
Got up and arrived at Douglasville store at 7:55 am, entered at 8 am, told them the one tire that I need replaced and rotated. Was back in my car my 8:35 am. You got my business for respecting my time. Great Job!!!
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February 2024 by Nadja Stowe
I've been coming here for years. Recently came in due to a cracked wheel that was causing my tire to leak air. They sold me a new wheel but didn't offer to put on the spare so I could safely drive around. Not sure why they didn't but not a good experience. On top of that, I specifically asked for a black wheel. When I came in to have it put on, the wheel was silver. Very disappointing when I specifically asked the salesman to ensure that the wheel is black. I'll be going to a different location in the future, my last few visits have been extremely disappointing. They're only concerned with sales, aren't transparent and do not value their customers after thousands of dollars have been spent.
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February 2024 by Tara Watkins
I came in for my appointment at 5:06pm. 5 customers with appointments came in AFTER me and were in and out way before the rep even notified me that "now my vehicle was being moved into the bay" (6:00pm). The staff member that checked me in did not communicate anything to me beforehand that I specifically would be last in line, waiting well over 90 minutes (until after hours) to have ONE tire replaced. I made this appointment over a week ago. The waiting room was freezing. The only thing the manager could say was. "Sorry." Hiram Discount tire has never treated me this way. Lance, the sweet tech that brought out my car was the only highlight of the experience. He was kind. Nonetheless,I 'll never be back to this location again.
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February 2024 by Trenton Daniel
Best experience with discount tire ever! Or any tire shop for that matter. Brought in some freshly powder coated wheels to have tires mounted and balanced. I was worried because I’ve had wheels scraped or scuffed in the past, but these guys took extra care and the wheels still look great. Super nice and just kind— they even helped me load and unload them from my car and put tire shine on there. These guys take pride in their work and I couldn’t be more impressed!
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January 2024 by Jose Hernandez
Excellent service.
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January 2024 by Kyle Johnson
I actually enjoyed being a customer! Nice, fast, friendly & great service was my experience
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January 2024 by Benny Laney
Fast and efficient. Reasonable prices.Very,very customer oriented.
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January 2024 by Jay
Everyone here is always so pleasant! I usually buy my tires here and get the air checked! I visited today at 8am 1/18/2024, they guys working the tire air station were nice and sweet! Hope they’re staying warm! Get them guys some pocket warmers PURCHASED BY THE COMPANY!! To make sure they’re staying warm! ☺️
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January 2024 by Suzanne Racki
FREE AIR!
