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9:30AM - 9:30PM
2890 Chapel Hill Rd, Douglasville
Department Stores
“We frequently visit this location and have always had a great experience until yesterday afternoon 4/29/24
As soonest the cashier saw us, she looked like she didn't want to help us. She was very calm but giving us a weird look as if we were returning stolen stuff because we didn't have the receipts. She said I couldn't return something because it was Christmas related stuff. I said ok and she put it to the side and continued with the rest of the things. I was returning a hoodie my husband had bought probably in February but didn't have the receipt. She saw the tag that had been cut off, made a face and called an other lady to check on it because they "don't sell hoodies at that price". The hoodie was $59.99 yes over price, it's a Braves hoodie and around the time my husband bought it they had a lot of Braves merch overpriced. Any ways the other lady came back saying we didn't buy it there, that one of the tags had a mark that theirs don't have. She didn't even had the same hoodie we were returning. Both ladies kept saying that the item was not from Marshall's. My teenage daughter was with me, she felt so uncomfortable. This ladies weren't saying it but they were insinuating we were returning something that was not from their store with one of their tags. The cashier that was "helping" us pointed out to a hoodie hanging behind the registers and said "another person returned that one that's not from here either". I got upset and asked my daughter to call her dad, he came in to the store and they kept saying that it was not from the store. My husband was very upset and told one of the ladies you can't tell me I didn't buy it here because I did. One of the ladies called another store to ask if they had hoodies at that price and they said no. The hoodie was purchased around February they didn't have any more of them. We are honest people with no need to do what they were insinuating we were doing.
Very sad and disappointing, we have met such nice people that works there that's always sweet to see and say hi when we come to the store.
Those ladies need better customer service skills.”
“The jewelry salesperson was very accommodating to my mom's request even though she was not sure of what she wanted. This is the greatest value any business can provide. Sorry I didn't get her name but we were there Saturday afternoon. Kudos to her! We're still pleased with the purchase.”
9:30AM - 9:30PM
2920 Chapel Hill Rd, Douglasville
Department Stores
“Wife has a family event, and 5 below is one of her stops. She has a system that requires multiple stores. I carry the goods and pack them away. They had everything she wanted.”
“I bought items online from the Target in Douglasville, GA and they were ready for pick up in a timely manner. Staff was polite and I was able to retrieve my items at ease.”
9:30AM - 9:30PM
9520 GA-5, Douglasville
Department Stores
“I went to this location for the first time tonight and couldn't have had a better experience. The store was clean and neat. Good variety of stuff available and the staff was great. I go to a lot of Homegoods/TJMAXX/Marshalls locations looking for Halloween stuff and the staff there on 7/23/24 around 8pm were pleasant, helpful and courteous. That has not always been the case (looking at you Dunwoody location) I was surprised to see reviews citing rude staff. I encountered three employees and each of them were great.”
“Move over Ross and Marshalls because Belk outlet has everything! They have more options in a much bigger store. Lot more clothing sizes men, women, children, teens houseware, shoes. Everything you can think of they have it and everything on the price tag is 75% off.”
“This family dollar is one of the absolute best I've ever been in. Always very clean, incredibly organized and the employees are very helpful. Best one in a 50 mile radius.”
“SAVANNAH THE MANGER. SHE IS THE BEST SHE WENT ABOVE AND BEYOND FOR ME CHECKING CAMERAS ON MONEY I THOUGHT I LEFT BEHIND. HER PATIENCE AND CUSTOMER SERVICE WAS OUTSTANDING! THANKS AGAIN SAVANNAH!”
9AM - 9:30PM
9516 GA-5, Douglasville
Department Stores
“Best Clothing Store for new and unique colors and designs for women. They even have great staple items for men like coats and jackets for under $30. Shirts as low as $5. Unique fabrics and patterns not found at your usual department store and affordable!!!”
“My once one star review is now updated! Thank you SO MUCH ! to tonight's closing staff ! They took very good care of me when I know they wer over it and ready to go home! Thank you”
“I recently went to the Mac counter for assistance and the Mac employee was assisting another customer at the time. Mazie, who works at another counter, saw me and happily came over to help with getting my product. Excellent customer service. :)”
“Went looking for a nice dress shirt for my husband, who is 6'5, and in their Big and Tall section, we found it. A little pricey, just under 100.00. I believe it was the Shaq label. It was just a plain white dress shirt with one pocket and had a nice collar.”
“I was looking for a bookcase and I had to travel to Douglasville to get what I needed. I bought 2 of them. The gentleman's at the Merchant store and the Douglasville storewere very professional waiting on me. Thank you.”
“Pam is amazing, she always does my hair in a style that is different but looks so good on me. She is also makes a point to focus on healthy hair styles and hair care products. She's the absolute best!”
9AM - 12AM
9552 GA-5, Douglasville
Department Stores
“The store is a standard Burlington's, but with a bit more clothing options. The home goods section, though, could've been more organized, and there weren't as many options as I would've liked. Ultimately, I was able to find what I was looking for, a bundt pan.”
“Never have enough wheelchair carts unless you show up before 7am most are broken or in need of repair, prices are better than puplix, kroger but then have to navigate stocks who block isles, or personal shops who block isles and either ignore you or are RUDE”
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“I looked at the dress suits. I bought 2 suits but thought it was a high price. But i liked the Kohl's cash we received. On line i used my Kohls cash and bought my wife a dress, and i got a dress shirt and tie set, plus a pack of athletic under shirts. I only payed an additional $9.00 tax. So that was nice.”