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September 2024 by Ashley Armour
This place is very much so a major scam I had a feeling the very first day but because I needed transportation I avoided how I felt. I put down 2500 and then made two pick up payments of 750 on top of paying 300 for like 3 weeks to avoid being late because the lady at the front did not put in my payments to be made every two weeks from how I’m originally paid. She set me at 125 for every Saturday of the week, when I got the car June 29th I was pulled over because of a test drive tag where I discovered the car was not in the dealerships name but it was registered to an actual person. The officer told me it didn’t look right because they were still supposed to give a tag and that it shouldn’t have been in anyone else’s name. I had a water leak inside the car everytime it rained there was water coming through the sides, the floor panels and in the back seats from leaking above they also had cosmetic things missing off the car such as the driver sun visor, the passenger side rear view mirror and panels on the sides of the car. I was lenient with them because I’m a patient person July 5th the “big man” in charge Jeff Walter’s or whatever his real name is ensured that everything would be fine and fixed I explained to him about everything and he told me he would take care of me he knew my mom had cancer and she had doc appointments etc. and that I had kids. He put in the paperwork which was never delivered to me that he would fix everything wrong he had Jordan if that’s her real name to document it. I signed everything and i thought it would be done well the car never got fixed they then called me again on August 24th on a Saturday someone called me and asked if I had insurance and if my address was still the same and I told her yes she asked for me to have them send over a binder well the insurance company was closed so I had to wait until Monday. Monday I woke up to get ready to take my daughter to school and my mom to her doctors appointment and the car was gone. I called them and a guy answered and asked about insurance again I told him I had insurance and that I would get them to send it. At this point I knew they were scamming because when the lady sent it over they kept telling me management would call me back within an hour or before the day ended they did that for 3 days until I got tired of hearing the same thing and went there to retrieve my personal belongings they tried to give me a hard time but I came in peace and was not about to feed into the bs because I knew they were being shady so I called the police myself because the guy threatened to call because I told him I was not allowing him to bring me my things I wanted to be sure I got my things on my own. I have all receipts I have voice recordings of how they handled me and I have paperwork on everything. Even though I didn’t initially trust my gut feeling I still covered my own tracks with taking pictures of everything I filled out and things I communicated to them. When the police was being called the guy wanted to then communicate with a different tone and approach but I was silent because now it’s nothing else to talk about they use a guy that’s maybe security to scare ppl but naw I was calling the real police and the officer did inform us that they have been getting many complaints and that they were under investigation. I was not upset I just wanted my personal belongings I’m a firm believer in karma and you can’t go around taking from innocent hard working people and especially kids! These ppl knew my moms situation and I lost things in the process but I will not complain. I pray that everyone gets back what’s owed to them because a lot of ppl just sweep things under the rug but to take 5k from someone within a months time is insane. I could’ve went to another dealership but the scam is the young crowd because they are easy to draw in I should’ve known better because of advertisement but maybe God led me there for a reason however I don’t complain I just handle business. I’ve never given anything a bad review but they are crooked to say the least!
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August 2024 by D R
(Redacted)
Update:
I was promised payment for leaving an outstanding review to their services, I never retained a car from them. In my years of experience in fraud, & risk management. i was able to collect this much information from my friends misfortune of dealing with them.
They provide a car for exchange of $2,500-$5,000 CASH. They didn't even require the operator (consumer) to place insurance on the vehicle prior to driving it from the parking lot. This is Georgia Law that a used vehicle dealer has their consumer insure the vehicle prior to leaving the lot. The Dealership then proceeds to allow the consumer to drive the vehicle from the lot without signing any official sale documents post-payment collection (red flag) The consumer returns to the lot with an inoperable vehicle next day. The used dealer commits to making all needed repairs to satisfy the transaction. No major changes are made and the sales agent "worked" on the car rather than a licensed mechanic. The car then makes it home, they demand he provide insurance, refuse payment for the vehicle and repossess the unit next day.
They prey on people who are less fortunate of financial stability and people who are encountering life situations of which bring them to desperation to turn to places that are predatory lenders like Certified Motors. In most cases they pick out the people who seem less financially educated.
Beware and make informed decisions.
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August 2024 by Baratta Brown
Don’t west your time nor your money. ITS A SCAM!!
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August 2024 by Regina Jones
Everyone that has had problems with this business needs to file complaints with the Attorney General asap! My child was scammed at this location. They took advantage of my child. I’ve contacted the Attorney General about them. They’re practicing unfair business practices and predatory lending practices
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August 2024 by Sylvian Roberson
Its sad that a company takes innocent peoples hard earned money and will turn around take a vehicle that hasnt been late on a payment,full coverage ins.yes the lraser wasnt listed but was added within in 15mins.he repo the vehicle the night before an still havent returned the vehicle!!! God dnt like ugly Karma will strike all of them!! Patiently waitng to see it burn
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August 2024 by Tialiyah Hall
VERY HORRIBLE ! TOTALY A SCAM !! THESE PEOPLE SCAMMED ME OUT OF ALMOST 6K WITHIN 2 WEEKS ! SOLD ME A LEMON CAR WHICH AC WENT OUT THE SAME DAY , SOLD ME A CAR WITH NO ANTI FREEZE ! WILL STEAL YOUR PAPERWORK AND CHANGE THE INFORMATION ON IT !! WILL BE PRESSING CHARGES AGAINST THIS COMPANY !! NEVER SEND OUT TAG INFORMATION !! ALL THEY DO IS RESET CHECK ENGINE LIGHTS , HAD MY CAR FOR A WHOLE WEEK IN THE SHOP , MADE ME PAY 725 dollars for repairs after A WEEK WITHIN GETTING THE CAR , STOLE MY PAPERWORK OUT OF MY GLOVE COMPARTMENT ! TOTALLY DONT RECOMMEND ! EVEN COBB COUNTY POLICE TOLD ME THEY ARE UNDER A BIG FRAUDLENT CASE RIGHT NOW , STAY AWAY FROM PLACES LIKE THESE ! MADE MY FIRST EXPERIENCE BUYING A CAR HORRIBLE
RESPONSE TO COMMENT :
I WAS 3 DAYS LATE ON 1 PAYMENT OF 125 DOLLARS AFTER JUST PAYING YOU GUYS 725 DOLLARS A WEEK AGO FOR THE CAR STILL TO BE MESSED UP WITH THE SAME PROBLEMS !! EVERYONE SAYS THE SAME THINGS ABOUT YOU GUYS! YOUR COMPANY IS A LIE AND A SCAM , YOUR MECHANIC WAS SMOKING & TRYING TO SELL CUSTOMERS DRUGS ! HOW DOES ONE MISSING PAYMENT THATS 3 DAYS LATE TURN INTO HAVING TO PAY THE FULL BALANCE WHICH IS 12K FOR A CAR WHICH BROKE DOWN 3 DAYS WITHIN ME HAVING IT ! TOTALLY DONT RECOMMEND
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August 2024 by Marie Griffin
PLEASE RUN THESE PEOPLE ARE SCAM ARTIST! I paid my down payment and a week later they picked up my car saying I owned 200 dollars. Once I tired to do that now it’s a lot of made up charges and they won’t answer the phone or email! RUN!
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August 2024 by Shiyanne Cameron
Rude and unprofessional
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August 2024 by mgmt 24k
This entire place is a scam .. they roll back vehicle numbers .. they erase the check engine lights to customers .. pathetic company
Preys on the weak . Will take your money & falsify documents to create debt ! Don’t not buy ! Do not go ! Save your self .. is all the negative reviews not a sign .. Don’t Shop with them .. Worst dealership in Ga. .. these people will scam you with no repercussions ..
definitely go to a different lot .. they fix it to drive off the lot to break down . You’re signing debt ! Staff is disgusting attitudes & horrible customer service . Unhappy customers everyday going to the office super upset & mad they are ripped off . Do Not Go To this Lot
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August 2024 by Johnny Smith
I can't believe these people are in business! How you going to sale someone a car when you don't even own it and can't get a title for but you expect someone to ride around town in a car and still pay the car note. You can't make this stuff up!! They need to be arrested for stealing from the public!!! Don't even deserve a 1 Star rating!!!
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July 2024 by king
Place does Trash business Say anything to get your money
Not A good lot. Owners money hungry. staff are liars & untruthful.Worst Choice I ever made buying a car here. Don't Believe the Fake nice reviews its 100's of people with the same complaints. Do your research before you even consider going to this lot. They prey on the weak the dealership should be sued & the Dealer license should be Taken from the state. Shouldn't be allowed to scam people this often.
Worst choice of a car lot I have ever made in my entire life & you can't make it up. SCAM SCAM SCAM
Lemons Lemons Lemons ! Worst Buy here pay here Disgusting !
All Cars are Damaged They Are Stripping Cars illegally & Reselling Damaged Vehicles trying to Make a profit.
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July 2024 by Damarco Rogers
Biggest Scam Of 2024
DO NOT GO Money Hungry
DO NOT GO Scam People With Lemons
DO NOT BUY Terrible Customer Service
DO Not Go To This Place
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July 2024 by Toot Williams
Don’t buy no car from here! They sold me a car and never paid for my tag. The big dude in there be stealing money & the big black girls rude! Oh and you have to drive up there to pay lol. Just a big NO
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July 2024 by Kasey
they are a scammmmm i purchased my vehicle back in october 23after just moving there & was in desperate need of a vehicle. they towed my vehicle within 2 days after i already paid them 3k for the down payment & lied about having the vehicle until i came up there to find my car. i demanded my money back for the unprofessionalism & due to me not receiving any documentation in the mail like they said about the vehicle after i paid for it
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July 2024 by Cody Grubb
Very Unprofessional and will sell you anything to just make a buck dont have actual certified mechanics but are working on vehicle that’s safety hazards there salespeople will push you and will lie about the vehicles. When they get called out about it, they will get very disrespectful would never recommend anyone to go there at all