AutoZone on Ridge Rd in Douglasville, GA is a leading retailer of auto parts, maintenance items, and accessories. Customers report amazing and phenomenal service, with staff frequently going above and beyond. Employees are described as friendly, welcoming, and kind, providing good conversation while assisting. They offer immediate help finding parts like car batteries and will install them, ensuring customers feel safe on the road. The team is also knowledgeable, educating customers on policies and saving the day when incorrect parts are ordered online, helping get vehicles back together quickly. The store is noted for wonderful customer service that makes people feel beyond good to go.
This place is on point, always. I have a car that no one carries parts for. So I use what I can get that works. Theses folks keep me buying t h e right stuff. Their remedies have not failed me yet.
June 2024
I really want to give a big Thank you to The Store Manager Michelle, she was doing 3 different jobs but still stop to assistance me and educate me about the brake policy. I appreciate her Thanks Michelle E.
May 2024
Wonder customer service by David. He went above and beyond for me. Thank you and I hope your kindness comes back to you in full circle. Keep being awesome!!!!
