August 2022 by Roberta G.
The pharmacist at this location has a very nasty attitude...I came into this pharmacy and politely explained to the tech that while they were temporarily closed last month, I had a script filled at the Walgreens in Alma, which is about 30 miles away. However, they only had half the script at the time and I wanted to know if they could please transfer it here so I wouldn't have to drive all the way to the other town. Now because I saw a Telemed doctor who IS in GA, the script shows up with the app's location, which is California. Unfortunately, a lot of small town pharmacies do not understand this part of technology and assume the doctor himself is in California. I was politely explaining this to the tech when the pharmacist barged over and began talking loudly with an attitude, telling me in a condescending tone, "This script came from California and I'm NOT filling it!" I am a very respectful person but I will not tolerate anyone speaking to me in that fashion. Knowing the law and technology very well, I would never ask a pharmacy to fill a script that is not within the law. I also know that it is at their discretion. But what I don't have to accept is someone talking down to me because they are ignorant of how technology works and speaking to me like I'm an uneducated scammer off the streets. I did let her know that she will not address me that way and that her attitude is very nasty. I then respectfully thanked the tech and walked out the store. Had she just listened for a moment, I had the doctor's phone number and GA license number with me to show her, as I'm used to this problem. Pharmacies also have a way to verify the doctor's state of licensure, but given her combative, loud and immediate nasty attitude it was not worth my time. I will just drive the 30 miles. At least at the Alma pharmacy, the pharmacist and his staff are polite and know how telemed apps work. I do NOT recommend this pharmacy.
