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August 2022 by T William
The level of service and the attention the preparer gave me, plus her awesome attitude.
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April 2022 by Robert Farmer
Customer service was great. Jose was very helpful
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April 2022 by David Smith
She explained it very well and fast....in & out
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March 2022 by Yashira Montes
I always feel comfortable with H&R Block they always do the job accurate and fast
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February 2022 by Thomas Shipp
The level of service and the attention the preparer gave me, plus her awesome attitude.
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June 2021 by Dario Matos
It was excellent!!
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April 2021 by danyboy13h
Very bad customer service. Very expensive for very poor services. I had an appointment at 10 am and was told to drop the paper works and come back the day after at 11am because the daughter accountant was not there to enter the number. I came back at 11am the next day and waited 1 hour for the accountant to tell me to come back in 1hour so he has the time to start entering the numbers. So 2 hours later after my supposed appointment at 11am I came back to the office and still have to wait for some walk in other costumers to be finished and still my tax papers are not even half entered. During finishing my taxes my accountant was constantly on the phone answering other costumers questions and I am being charged by the time he spent on the phone, and spent a lot of time try to find out how enter some numbers in the computer. He did not care or asked any question about my tax situation and did not gave any advice for next year and did not applied all the tax deduction I am supposed to get.
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April 2021 by Randal Lauderdale
Excellent
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January 2021 by Sara Ogg
This women doesnt listen 2 anything just got off the phone with her she said they close at 2 its 1 and she already left never filing with h&r block again
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August 2020 by Nate Joe
More quick and painless than other H&R block locations I have used!
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February 2020 by Nathan Joseph
More quick and painless than other H&R block locations I have used!
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February 2020 by Luis Olano
The great customer service received
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August 2019 by Stephanie Moody
My husband got his taxes prepared and received his federal with no problem however his state refund was sent to the tax office and my husband was never notified. We called several times and the owner just kept saying he had no information we called the state office and found out the money was deposited into H&R block account on Feb 15, 2019 here it is July and my husband dont have his money.
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February 2019 by Mike M.
If I could, I'd give this office zero stars. I had a scheduled appointment this morning at 10:00 AM. I arrived at 9:54 and at 10:10, the office was still empty. As I was waiting, I was accosted by a man who reeked of cigarette smoke and looked to be indigent. I left quickly watching my back the whole time. Upon getting home, I called H & R Block customer service and reported the issue. While I was on the phone with customer service, this office called me. They did not leave a message. I called them back after getting off the phone with customer service. Whoever I spoke with made an excuse and I let him know that I had already spoken with customer service. His response? "Yeah. That's fine." Horrible. Never again.
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February 2019 by fernando cuevas
Very Good. accurate and experience