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November 2023 by RUTH AIMIEGBEFO
Beautiful facility but only one elevator working, which make going to any of the top floor very difficult on the weekend especially when you have a lot of customers moving things in or out.
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October 2023 by Nancy Salas
If you’re looking for storage Extra Space Storage in Doraville is the place. The staff Ana Velasquez and Wally Echavarría are the best. They truly care about your needs ands concerns. Thanks ladies.
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September 2023 by T Smith
Wally was a wonderful help. Huge kudos to her and to Extra Storage
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September 2023 by Gina Poole
Hands down the best storage facility I have ever used. Grateful for the cleanliness, available carts & great customer service.A special shout-out to Wally - as another reviewer mentioned, she is so helpful & prompt. Thank you again, Wally!
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September 2023 by G Annie Hall
Wally’s professionalism and excellent customer service was refreshing! She always had a smile and was ready to help, and was like that in all of her interactions with everyone.
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August 2023 by Cory H
Only had storage for 2 months and they increased monthly payment to just under $200 … the unit is supposed to start $80 per month but they lie to you and tell you they’re running a special day with first month free… save yourself the headache and just go with classic uhaul storage.
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July 2023 by Felicia Evans
My experience was top notch. I was greeted with a smile and was personally escorted to my unit.Thank you ?
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July 2023 by Ra G.
I I am writing this review regarding my experience with extra space storage. I am a single mother I do not receive government assistance. I do not receive child support I get it those are my issues, but based on the economy that we are living in things are extremely different nowadays I went to extra space storage to try to stop my items from being auctioned. I offered a payment of at least one month and try to get additional assistance to set up arrangements for further months payments I was flat out told no they would not work with me. I could pay the balance in full or go to auction or pay 75% of the balance, and move out. This is, in my opinion, an unreasonable request when you have customers trying to resolve or save their units it appears that the company's main in is to gain what they think would be items to be sent to auction. This is terrible business practice. I would not recommend anyone using this company at all. Even when you attempt to pay online, you don't have the option of just simply paying your bill down so that it's not so excessive in the event that you get behind I would recommend anyone else go to U-Haul or go to any other place. Do not use extra space storage they do not work with their customers.
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June 2023 by Angel Zucchet
Excellent experience at Storage with Wally the manager is simply great, pleasant, very attentive and attentive to providing you with the best service according to your needs. Rent another storage for Wally's attention. Thank you Wally for your service. And I commend extraspace for having staff like Wally to serve customers.
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May 2023 by Roz Catering LLC
Wally was Awesome 10 stars if I could! Best customer service I’ve experienced in while. I recommend Extra Space Storage any day.
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February 2023 by Lesa RaZja`y•
Shawn was awesome ! She made my move in process over the phones short & sweet. I had to call her back to change my unit size and she did it with ease even tho they were closing within 15 mins. I REALLY appreciated her for that. & the unit smelled Amazing. Definitely ask for Shawn if you decide to rent .
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February 2023 by Amalia Reyes
Ana explains everything really good, both ladies courteous, keep the place very clean, perfect location for me. Secure place....I have no complaints every thing is perfect
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January 2023 by Scott Castillo
Great location, very clean, often units are available for fair pricing. staff is very friendly. 100% would recommend to others
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December 2022 by Ernesto Lopez
So dar the experience has been amazing. Shawn Dease was the who helped me get my storage space and it was a delight. Customer service was 5 stars, price point for what I needed is great. I was even notified when I didn't put my lock on my unit right. This Is a great storage facility if anyone is looking for a climate control indoor storage unit. 5 stars
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November 2022 by Marshall Davis
The process was quick and easy. Ana was awesome to work with. She is very responsive.
