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March 2024 by Keith Hansen
Great people and very helpful.
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February 2024 by Frenemies C
I have more problems with my car than it had before the rushed the job they did got my car early to find out I have problems with my turn signal and things now because they did do pre check of vehicle before gave it back so many other things but definitely not this location
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December 2023 by Emma Kate Calhoun
They did a great job repairing the back door of my RAV4! They coordinated a ride to the car rental place after I dropped off my car, and they handled closing out the rental when my car was repaired. All throughout, they were communicative and kind!
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December 2023 by Casey Newton
Caliber Collision did an excellent job all around. Exceptional communication skills on the progress, quickly resolved an issue when the parts arrived damaged, and still produced a great quality of the work timely . They kept the insurance company informed and it limited the times the insurance company contacted me, which was great. I hope we aren’t in an accident again, but if so we will absolutely be a repeat customer.
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October 2023 by Rosa Esperanza
Excellent!! My Toyota Highlander looks like new!Kuddos to the three Ladies that take care of the customer Service at the Doraville Location. They Understand the level of stress and how upset one is after someone else’s caused damage in one’s property (car).They kept me updated in the repair progress of my car and called me the day before the estimate repair date to let me know my car was ready. My car was washed, impeccable clean inside when they handled it to me, and the Best part is that the repair was done so beautiful. I was hit and run by a young man with road rage in my subdivision, pulling in my driveway, the passenger back side of my suv sustained damage. All Good now, looks like new.Thank You Caliber!!Services: Painting
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October 2023 by Brent H
Not qualified to for repairs without damaging vehicle. I was getting two broken windows replaced. It should have been a simple job.
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July 2023 by Y Zheng
This is the WOrst place to repairs my car, it took about 4 months still have not done also people there dont answer the phone call most of the time, first time i call them ask the repair status they said waiting on a part after they recived the part i call them again they said i have wait on the line i said been wait on the line for 3 months, they said becasue they were waiting on the part it dont count as waiting on the line!!!I WILL NEVER COME BACK EVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!
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May 2023 by James Friend
I was extremely satisfied with their work. My car looks just as good as before the accident. They kept in touch with me throughout the repair process on the status of the repair. I would definitely use them again.Service: Body & Trim
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March 2023 by ayanna prospere
Impressed would not begin to cover how I felt going here. It is so important to recognize and celebrate impeccable customer service whenever and wherever you receive it. Gigi is EVERYTHING! Her kindness, attentiveness, demeanor and energy are by far the most incredible I’ve received. Thank you for helping me navigate me through this process and being an absolute ray of sunshine! You are appreciated! Thank you for being you and I’m so grateful for all your help!!! #teamGigi
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March 2023 by Caroline Bouvie
My review is long overdue. I don't have the practice of giving reviews. Our experience at Calliber-doraville was very good and I want to acknowledge them through this review and I also hope that sharing it will help others going through the same. Gigi and Andrea made this entire process less stressful with their kindness, with their patience in listening to us and answering all our questions, and setting up a date to schedule the repair. They understand a lot about cars! Gigi is amazing. She clearly explained in detail and walked us through the contract for the car repair. She called us throughout the process to give updates on the repair. The entire process was very smooth. It was my first car accident ever and being a seasoned driver I was feeling very let down and guilty about it. Gigi was so compassionate and kind putting my mind at ease. The car was fixed in a short time given we were expecting delays with the current market. Gigi explained the timeline very clearly. The paint repair looks perfect. The repair was very good. And when we needed to check some concerns we had after the repair, they reviewed everything and made sure all was well. After a stressful car accident the repair experience was not stressful. People here are kind and loving, something that's been hard to come across. You'll be very well taken care of here. Thank you Gigi, Andrea, and Calliber staff!
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October 2022 by Anniah Lockhart
I don’t even write reviews but it’s getting annoying. I understand the shortage of parts, I used to work at a dealership (ironically the same brand my vehicle is). But over a month is crazy to me considering my car had very minimal damage compared to a lot of other reviews I’m reading. One week turns into two and then three and now four. We had to jump down their throats just so they would update us after not answering the phone for a week. My bumper had a crack and reading some of these reviews stating how more damage took less time is crazy to me. Caliber needs to really get it together. They took over a week just for a diagnostic and now a month has gone by and they’re STILL waiting for parts. It’s unacceptable.
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September 2022 by Lalitha Venkatraman
One of the worst services by Mevzet C.Mevzet C. v bad attitude and after having the car for 2 months ( parts arrived 3 weeks before ) this lady had no clue on what’s happening and had the attitude that was so bitter and bad . Hope this is taken care by the team . Today there maybe labor shortage but attitudes like this should not stand when the market drops . Such an insulting way to treat a customer ,
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August 2022 by Melissa Banker
Caliber Collision was phenomenal. The repair work looks perfect to my eye. But, more importantly, Mev kept me informed about every little detail of timing on my vehicle. I had a business trip in the middle of the time of my repair and near its completion date and Mev made it seamless. If ever I have damage to my vehicle again, I will use Caliber, and I can only hope I get Mev again.Service: Body & Trim
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July 2022 by Donna Tucker-Kirkland
My experience was very positive. The autobody shop did a beautiful job on repairing my car. There was a lot of damage to the passenger side of the car. The car look like now after they finished. The staff kept me informed step-by-step of what was going on with my vehicle and there was a few issues with shipping getting parts but they kept me informed of that. I would highly recommend this auto repair place to anyone. They get the job done and done well. Special thanks to Amanda who was in constant communication with me about my repairs to my vehicle.Service: Body & Trim
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July 2022 by Regina Hancock
Excellent everything! Gave me back my Caddy a month earlier looking brand new after 19k worth of damage. I tust them completely and will always use Caliber Colision for any of my body work needs.Services: Body & Trim
