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June 2024 by Philly Tech
A+ Service, took one email to get a part sorted for me. Audio Lab of Georgia even had the parts in stock!. Thank you!
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June 2024 by Barry Deese
Sent our Behringer X32 for repair, they had it for 3 months before they worked on it, they said it had been repaired and shipped back to us, when we powered it up it was still doing the same thing it was when we sent it to them, I called them and let them know that it was not repaired and I needed to send it back for them to do the job and fix it , they informed me that I could send it back at my cost ( I’m in Florida and cost of shipping is $400.00) plus they charged us $600.00 to make the repair that didn’t correct the problem. A good company would do the right thing and pay for the shipping back to them and make the repairs that was needed. DO NOT TRUST THIS COMPANY TO WORK ON YOUR EQUIPMENT !!!! To make this post I had to give them a one star rating , they deserve a ZERO STAR.
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April 2024 by Ellen Shah
After paying the $50 fee and waiting six months I all got back was a pristine unit that came back with a scratch on the surface. Just had it serviced by another company and the tech said surprisingly there was nothing seriously wrong with the unit. He replaced the belts and cleaned the switches with de-oxit. If you have a passion for vintage stereo, whatever you do avoid this place like a stink bomb. They lack compassion for your treasures and people and the big guy Gordon is nothing more than a bully. Watch Out!
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March 2024 by Libis Attila
Perfect service, I've got what I want. They send it to Hungary!!Thank You so much for Jerry, now I can repair my TC Helicon VLX3 multieffect!
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February 2024 by Ingo Neis
Bought a spare Part for a MixerThey shipped to germany very fastTaxes were handeled very easy by dhl germanySpare Psu workes PerfectThanks a lot
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February 2024 by David Kirby
I am delighted to discover a local place that carries Otari parts. I will be back.
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February 2024 by Robert Burdette
Good price, worth the distance
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January 2024 by Margot Bernstein
They fixed my dual turntable and are the nicest people!
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December 2023 by KaeAnne Parris
I WISH I could give ZERO STARS!!!!!!!!!!!!! They were contracted through an insurance company, kept my 1970 record player for three months and didn’t fix anything. They REMOVED GENUINE PARTS from my record player. What a scam of a company. I am heartbroken. I noticed my records weren’t playing properly, and Jerry replied that there could be dust. I clean m’y old records and most of my records are brand new. That’s when I took a closer look and realized he didn’t even screw down the player and removed the GENUINE PARTS. AGH!!! I’m so mad.
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October 2023 by Barry R.
I was thinking it was a somewhat decent price at first but then realized that the price kept rising and it took longer then the time estimate for which I was expecting when they said it would take that long. excuse after excuse. I had to excessively complain twice before I finally finally got it out. Not crazy about the repairs btw
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July 2023 by Brien Engel
Loving everything about my tuned-up, cleaned-up 70s Pioneer receiver which I hadn't used in years, and I missed it so. The display (which was almost entirely gone) is glowing a sweet blue and everything sounds clean and warm and nice. Loving the radio too. So satisfying. These guys did an excellent job. ???? Cheers AudioLab!
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July 2023 by Gaddiel
This is the only audio shop that doesn’t disappoints I honestly had the best experience after dealing with Midas non stop they managed to order the part we needed and got my mixer back to work Very thankful for their time and effort 5 stars nothing less
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May 2023 by Weston T Hine
Very disappointed. Audio Lab of GA had my pedal for over a year and they never once called to update me on the process. I had to reach out to them multiple times only to eventually contact the manufacturer directly who then stated that Audio Lab wasn't current on their shipping payments and the repair part for my pedal was sitting in a warehouse in the UK still. Audio Lab claimed this was a lie (no way of knowing) but my gut tells me otherwise based on their general grumpiness and lack of customer care when I would call to check on my pedal. Extremely unprofessional. They refused to return my $50 deposit on the basis that it was used to "Diagnose the issue". I also shipped an adapter with my pedal which wasn't returned. Overall terrible experience. Buyer beware.
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April 2023 by Ian Lawrence
4/10/23 Spoke with a wonderful receptionist.. She was very helpful in determining if I take my pioneer ddj-sx2 controller to her location for repair. I told her I was approximately 50miles away from them. She was so gracious as to ask the on-site technician to diagnose the problem with my controller whether it was worth bringing it in for service.. The estimated cost was reasonable, however the wait time to get the part from Pioneer was what ultimately persuaded me not to bring my unit in... Overall based on her helpfulness I would definitely do business with this company in the future... She went over and above to serve me as a potential customer.
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April 2023 by Mike Garrison
Did a great job on my Peavey warranty repair
